Assistant Property Manager
HallKeen•Boston, MA
•Onsite
About The Position
HallKeen Management Company is seeking a full-time Assistant Property Manager to support two Boston-area properties, working 40 hours per week split between Amy Lowell and East Canton Street Apartments. The role provides prompt and efficient administrative support to the Property Management office and assists the Property Manager. The Assistant Property Manager is responsible for Section 8 and LIHTC annual and interim recertifications for 231 units across the two properties. The position involves a variety of tasks in a team-based, supportive atmosphere.
Requirements
- Organized and adept with technology.
- Strong written and oral communication skills.
- Ability to plan strategically, pay attention to detail, and perform and prioritize multiple projects.
- Excellent customer service skills and a professional demeanor.
- Proficiency in Word, Excel, Publisher, Outlook, and social media.
Nice To Haves
- COS and C3P certifications are strongly preferred.
- Background in affordable housing.
- Knowledge of RealPage OneSite.
- Prior experience in property management or marketing.
- Bilingual ability.
Responsibilities
- At the West End property, handle all resident LIHTC annual recertifications.
- Process LIHTC program applicants and coordinate final approval with the HallKeen Compliance Department.
- Maintain resident files according to HallKeen and LIHTC policies and guidelines.
- Input resident checks and third-party rental payments.
- Track and follow up on monthly delinquencies from residents and housing agencies.
- Process five-day rent reminders and balance-due letters, and review 30-day notices with the Property Manager.
- Oversee the Amy Lowell wait list.
- Provide excellent customer service and handle difficult situations calmly.
- Conduct market interactions, phone calls, and tours for prospects.
- Assist the Property Manager and HallKeen with projects.
- Assist the team with annual apartment inspections.
- Handle invoicing tasks.
- At the South End property, conduct annual recertifications for project-based Section 8 residents, including annual and interim interviews.
- Process Section 8 and LIHTC move-ins.
- Submit monthly TRACS reports.
- Track special claims and EIV.
- Conduct annual recertifications for LIHTC residents.
- Maintain resident files for both programs.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health flexible spending account
- Dependent care flexible spending account
- Short-term disability insurance
- Long-term disability insurance
- Life insurance
- Home and auto discount program
- Vendor discount program
- 401(k) with matching contribution
- Accrued vacation, sick, and personal time
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
