Assistant Property Manager

Atlantic Pacific Companies•San Marcos, TX
•Onsite

About The Position

The Assistant Property Manager supports the Property Manager with the overall operation of a 300-unit market-rate community, helping implement policies, procedures, and programs that keep the property well managed and maintained. The role requires knowledge of property-management functions, maturity, and sound judgment. The Assistant Property Manager may take on additional responsibilities as needed and works with the Property Manager to learn administrative and financial aspects of management.

Requirements

  • One or two years of property-management-related experience.
  • Strong working knowledge of multifamily property management, including Fair Housing laws and regulations, resident relations, leasing, rent collections, eviction procedures, accounting principles, accounting software, and property safety.
  • Proficiency with internet software, systems software, and Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
  • Onsite or Yardi (CRM, Voyager, P2P) software experience required.
  • Excellent verbal and written communication skills.
  • Outstanding customer service skills.
  • Negotiation skills.
  • Ability to overcome objections and create a sense of urgency.
  • Strong organizational skills and exceptional attention to detail.
  • Ability to work independently and proactively.
  • Availability to work weekends as needed.

Nice To Haves

  • Associate degree preferred but not required.
  • Experience with Bluemoon and Yieldstar industry software preferred.

Responsibilities

  • Answer telephones, provide leasing information, schedule tour appointments, take maintenance requests, and assist residents with their needs.
  • Work with the Property Manager to learn all aspects of management, including administrative and financial duties.
  • Help prepare monthly reports, including reports on renewals, rents, leasing, traffic, and resident-retention programs.
  • Assist with lease renewals and recommend marketing strategies to generate traffic.
  • Assist with resident service requests and concerns.
  • Manage rent collection and submit notices as required.
  • Distribute late notices, including 3-day and 7-day notices, and violation notices regarding company rules and regulations.
  • Walk and inspect the property daily and check vacant apartments.
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