Assistant Property Manager

Avison Young • Orlando, FL

23d • Onsite

About The Position

Avison Young is seeking an experienced Assistant Property Manager for a commercial portfolio in Orlando, Florida. Reporting to the Property Manager, this role provides administrative and building operations support as directed and keeps the Property Manager informed, seeking guidance when appropriate. The Assistant Property Manager supports daily property operations, tenant relations, financial and contract administration, compliance, budgeting, planning, and the long-term performance of the assets.

Requirements

• 1–3 years of experience managing commercial properties.
• Strong understanding of property accounting and ability to interpret financial data.
• Proficiency in Microsoft Office, including Excel and Word, and property management applications such as Yardi and Impak.
• Some accounting knowledge and skills.
• Good organizational and multitasking skills, attention to detail, and accuracy.
• Ability to work under pressure and deliver timely, accurate results.
• Excellent customer and tenant service orientation, relationship-building, and problem-solving skills.
• Strong written and verbal communication skills.
• Self-motivated, professional, and flexible, with the ability to work independently and collaboratively.
• Ability to assist with implementing programs and ensuring policies and procedures are followed.
• Passion for property management and ability to support the operation of properties and management of complex situations.

Nice To Haves

• Experience with Yardi and/or Avid software.
• College degree; candidates with industry experience may also be considered.

Responsibilities

• Support day-to-day asset operations with Operations and Property Management, ensuring custodial, life-safety, engineering, site services, and maintenance work follows company policies and client directives.
• Maintain the computerized Preventative Maintenance Program (Impak); monitor, dispatch, and follow up on tenant requests; and prepare monthly chargeback reports.
• Conduct and report physical inspections of interior and exterior property, correcting deficiencies or escalating them to the Property Manager and Director, Property Management.
• Assist with building operations and support optimal operation of the Building Energy/Automation Management system in coordination with property leadership and a third-party energy management consultant.
• Process accounts payable, cash receipts, and accounts receivable.
• Assist with preparing and distributing tenant communications and maintain current contact lists.
• Coordinate and supervise contracts, maintain the contract log, assist with tendering, and verify invoices against contract pricing and purchase orders.
• Complete site-specific documentation and financial reports accurately and on time, as applicable.
• Assist with preparing and submitting industry awards, including BOMA and LEED awards.
• Respond promptly and positively to tenant and occupant requests; assess tenant needs and help resolve problems in accordance with contract scope and service-level agreements.
• Collect, analyze, and report statistics, including KPI information on response times and deliverables.
• Monitor environmental compliance with legislation, codes, and corporate best practices; ensure tenants and vendors meet insurance requirements; and coordinate claims as required.
• Assist with budgets, financial reports, contracts, expenditures, and purchase orders related to facilities.
• Assist with annual budgets, reforecasts, business plans, and capital budgets, including contributions to a ten-year maintenance, facility improvement, and cost-reduction plan.
• Research and report on equipment and systems for purchase or upgrade.
• Maintain familiarity with the management contract and its requirements; coordinate ongoing tenant communication and meetings, and address tenant operational concerns.
• Perform other administrative, management, property, and client-related duties as assigned.
• Help ensure assets are presented and operated to high standards and support both day-to-day operations and the properties’ long-term potential and profitability.

Benefits

• Traditional and Roth 401(k) with employer match and immediate vesting.
• 12 weeks of paid parental leave after one year of tenure.
• Medical, dental, and vision insurance.
• Company-paid life and AD&D insurance.
• Company-paid short- and long-term disability coverage.
• Voluntary critical illness and accident coverage.
• Healthcare, dependent care, commuter, and transit pre-tax benefits.
• Wellness program.
• Employee Assistance Program (EAP).
• Competitive paid vacation days.
• Two personal/wellness days.
• Paid holidays plus two floating holidays.
• Annual volunteer day for Day of Giving.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed