Assistant Property Manager Floater

Eenhoorn•Walker, MI

20d•Onsite

About The Position

Eenhoorn is seeking a full-time Assistant Property Manager Floater based in Grand Rapids, Michigan. The role travels to properties throughout the greater Grand Rapids area to serve as acting Assistant Property Manager where needed. The position reports directly to the District Manager for the Grand Rapids portfolio and requires substantial flexibility and travel; the posting says travel is required at 50–75% and also describes travel as over 75% of the time. The Assistant Property Manager Floater supports daily property operations, compliance with local, state, and federal regulations, leasing and occupancy, financial goals, resident relations, and customer service. The role also supports employees, community relationships, and local businesses. Attention to detail, communication, integrity, confidentiality, and discretion are important to success. Eenhoorn describes itself as an owner-managed property company and highlights an organizational structure and learning environment intended to help team members take ownership of their careers. The company states that it is an equal opportunity employer.

Requirements

Familiarity with federal, state, and local fair housing and landlord/tenant laws.
Strong bookkeeping and organizational skills.
Strong customer service and communication skills.
Excellent interpersonal, motivational, writing, management, and leadership skills.
Ability to assimilate information, analyze financial data, and prepare budget reports and administration.
Professional demeanor and strong integrity.
Strong sense of urgency.
Working knowledge of Word, Excel, and Outlook.
Ability to work in a fast-paced office environment.
Strong work ethic and attention to detail.
Ability to travel extensively to properties around Grand Rapids; the posting gives travel expectations as 50–75% and over 75% of the time.
Flexibility and ability to foster positive relationships and provide service.

Nice To Haves

Yardi experience.

Responsibilities

Manage day-to-day outreach, sales, and customer service efforts to meet and exceed performance targets.
Maintain compliance with applicable local, state, and federal agency regulations.
Monitor properties and staff for compliance with Fair Housing and Fair Credit Reporting requirements, company policies and procedures, and the safety management program.
Maintain organized application and resident files.
Handle deposit accounting, dispositions, receivables, and some purchasing; prepare purchase orders as needed.
Work with the Support Center Team to continually improve training, resident relations, and brand management.
Enter and update information in multiple software systems.
Assist with executing and negotiating leases and lease renewals.
Operate the property within established budget guidelines.
Enter notices and other leasing activities in Yardi.
Set up renewal workflows in Yardi to correspond with LRO pricing offers.
Develop sales and marketing campaigns to attract new residents.
Help develop positive resident and community relationships.
Ensure new files contain necessary paperwork, are scanned, and match the lease information in Yardi; ensure deposits and fees are charged.
Participate in other projects and activities as assigned.
Travel to properties throughout the greater Grand Rapids area to provide acting Assistant Property Manager coverage.