Assistant Project Manager

Chimes•Fort Bragg, NC

About The Position

The Assistant Project Manager manages the day-to-day operation of an assigned contract and supports the Project Manager in staffing, quality, safety, training, payroll, inventory, reporting, and customer relations. The role works with government facility staff, contracting office personnel, employees, HR, outside agencies, and job coaches to meet contract requirements and support Chimes employees, including individuals with disabilities. The position may act as supervisor if the backup system fails and act as Project Manager when the Project Manager is absent. It is designated as essential, so the employee may be required to remain at or report to the work location during an institutional emergency. The scheduled shift is 5:00 p.m. to 1:30 a.m., Monday through Friday. Duties and responsibilities may change at any time, with or without notice.

Requirements

  • High school diploma or equivalent.
  • Three to five years of experience managing a workforce providing services on a contract of similar scope and size.
  • Demonstrated knowledge and ability in building service management, including relevant equipment, chemicals, and their applications.
  • Valid driver’s license from the state of residence, valid for at least three years, and ability to drive; driving record must be acceptable to the Agency’s insurance carrier and Chimes DC policies.
  • If driving a 15-passenger van, must be at least 25 years old.
  • Pass and comply with CPR/First Aid and OSHA training.
  • Ability to work independently and collaboratively, maintain confidentiality, communicate effectively, teach and supervise others, make decisions, solve problems, plan and prioritize, and manage multiple tasks.
  • Ability to analyze data and recommend corrective action; read, write, and communicate in English; manipulate numbers; use technology; and complete and submit reports and paperwork on time.
  • Ability to understand and apply technical written material, comply with safety and environmental requirements, and operate and care for machinery, equipment, and cleaning supplies safely.
  • Ability to complete tasks despite interruptions, attend work regularly and remain on site for the scheduled shift, work a flexible schedule as required, and attend training and work-related meetings.
  • Ability to respond immediately to emergencies and demonstrate integrity, ethical conduct, flexibility, dedication to quality and customer service, and respectful, courteous interactions.
  • Ability to comply with building, security, company, and contract policies and procedures.
  • Ability to stand or walk for extended periods; climb stairs; reach overhead; bend, kneel, stoop, and crawl; lift, carry, and push up to 50 pounds as needed; work in dusty spaces or adverse weather; and see details on floors, overhead, or on surfaces.

Nice To Haves

  • Valid CPR/First Aid certification is preferred.
  • Knowledge of green cleaning principles and CIMS certification requirements.
  • Knowledge of electronic tracking systems such as MAXIMO, SAMS, TAMS, and JAMS.
  • Knowledge of regulatory standards, hospital standards, and facility management.
  • Knowledge of regulations concerning SDS, fire and safety, Hazard Communications, and Bloodborne Pathogens.

Responsibilities

  • Comply with Agency policies, procedures, contract specifications, building and security requirements, and applicable safety standards.
  • Maintain effective, positive relationships with government facility staff; accept service requests and, with CA approval, provide services in accordance with the agreement.
  • Manage day-to-day operations of the assigned contract, including staffing, work, transportation, and building schedules.
  • Track completed and incomplete work, omissions, and productivity based on TE/TO; assist with inspection and discrepancy reports and resolve quality issues through quality control and staff training.
  • Establish and manage supervisors’ inspection procedures and guidelines with JAMs; enforce quality standards and supervisor training.
  • Support internal safety training and procedures, keep the SDS book and chemical list current, and maintain required security and key-control standards.
  • Assist with hiring, evaluating, supervising, training, and developing employees; provide feedback and ensure compliance with performance, dress, hygiene, and contract standards.
  • Coordinate vendor training on chemicals and equipment and develop and manage floor-care and maintenance schedules.
  • Prepare staffing and work schedules; maintain daily time records, payroll data, attendance, hours management, and labor budget information.
  • Assist with inventory and ordering supplies within budget parameters; manage uniform quantities, requirements, standards, and condition.
  • Manage reports and requirements from contracting office personnel and complete time studies, evaluations, employee communications, logs, and paperwork accurately and on time.
  • Attend meetings with government, facility, and customer representatives; present recommendations to the Project Manager and CA; assess operational challenges and solve or propose solutions.
  • Maintain accountability for Chimes DC property and chemicals, and maintain proper control of internal and Government keys.
  • Work cooperatively with HR, outside agency staff, and job coaches to support Chimes employees and sustain employment for individuals with disabilities.
  • Pass and comply with CPR/First Aid and OSHA training requirements.
  • Serve as a liaison with community agencies and job coaches; act as Project Manager when the Project Manager is absent; assist with staff development programs; and take on other duties and projects as needed.
  • Remain alert to emergencies and may be required to remain at or report to the facility during institutional emergencies.

Benefits

  • Medical plan starting at $13.80 per month; $6.90 per pay period for the Minimum Value Health Plan.
  • Employer-paid life insurance and AD&D.
  • Employer-provided long-term disability coverage.
  • 403(b) retirement plan with employer match.
  • 10 paid holidays and generous PTO.
  • Tickets at Work.
  • Employee referral bonuses and recognition programs.
  • Clear pathways for growth and advancement.
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