Assistant Program Manager

Advocates•Framingham, MA

About The Position

The Assistant Program Manager assists the Program Manager with supervisory responsibilities in a group home setting and helps ensure the smooth operation of caregiver services provided by Direct Support staff to adults with developmental disabilities. Advocates is a nonprofit, mission-driven organization providing comprehensive services to people facing developmental, mental health, or other life challenges. Its person-centered approach supports individuals in making choices, building independence, and living full, meaningful lives. The organization emphasizes respect, compassion, inclusion, and a supportive culture where employees can grow and thrive.

Requirements

  • High school diploma or GED (or equivalent degree).
  • Two years of related experience.
  • Ability to communicate effectively verbally and in writing.
  • Ability to exercise sound judgment.
  • Basic computer knowledge.
  • Valid driver’s license, access to an operational and insured vehicle, and willingness to use it to transport clients.

Nice To Haves

  • Demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

  • Ensure individuals receiving support are treated with dignity and respect.
  • Assist with supervising staff and help staff promote self-advocacy, decision-making, empowerment, and the development of person-centered goals and strategies.
  • Develop and monitor creative, interesting, community-centered opportunities for individuals.
  • Schedule and attend individuals’ medical, dental, psychiatric, and other necessary appointments as needed.
  • Complete progress notes and other necessary documentation.
  • Monitor staff scheduling to ensure economy and program coverage.
  • Audit individuals’ financial records and assist with monthly business reports, including petty cash and spending reports.
  • Ensure accurate medication administration in accordance with MAP procedures.
  • Lead and attend staff meetings as appropriate.
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