Assistant Program Manager - DS - Tremont Street

Bay Cove Human Services•Taunton, MA

19h

About The Position

The Assistant Program Manager assists with the day-to-day administration, programming, and operations of assigned community-based Developmental Services programs. The role contributes to Bay Cove Human Services’ mission by providing effective, compassionate services and through advocacy and leadership. This is a non-exempt position in the Developmental Services department and reports to the Program Manager. The position follows a 40-hour weekly schedule: Sunday 9 a.m.–5 p.m., Monday and Tuesday 9 a.m.–4 p.m., and Wednesday and Thursday 2 p.m.–11 p.m. The pay rate is $22.44 per hour.

Requirements

One to three years of previous work experience in a human services setting, or an Associate degree in Human Services is preferred.
Complete CPR/SFA, MAP, and Mandt training within 90 days of hire to retain employment.
Current driver’s license.
Adequate reading, writing, communication, and computer literacy to perform agency functions.
Use of a personal cell phone and/or vehicle.
Work authorization in the United States; the employer does not offer visa sponsorship.

Nice To Haves

Associate degree in Human Services.

Responsibilities

Follow the program model, including PBS, clinical, programmatic, and quality protocols such as staff meetings, trainings, data collection, community relationships, and regulatory and agency policies.
Support and fill in for the Program Manager and support staff as needed.
Use sound clinical judgment when observing, supporting, resourcing, and communicating.
Model, teach, and reinforce activities of daily living, hygiene, cleaning, personal property management, relationship development, budgeting, and safety.
Develop and implement activities that reinforce and develop skills, including using teachable moments.
Know, facilitate, and model program safety procedures, including crisis assessment, prevention, and necessary intervention.
Arrange, accompany individuals to, track, communicate about, and follow up on medical, dental, and psychiatric appointments or leisure activities.
Maintain programmatic documentation.
Provide specialized training and instruction to individuals and coworkers on assigned topics, such as Human Rights Officer responsibilities.
Assist with program systems and platforms to support communication and compliance, including Dayforce, eHana, Relias, and HCSIS.
Perform other duties and projects assigned by supervising personnel.
Model and teach professional and community behavior; supervise staff as assigned.