Assistant Program Manager - DS - Freeland Street-Sun-Thur 12-8pm

Bay Cove Human Services•Boston, MA

19h

About The Position

The Assistant Program Manager supports the day-to-day administration, programming, and operations of assigned community-based Developmental Services programs. The position contributes to Bay Cove Human Services’ mission by providing compassionate services, advocacy, and leadership. This is a non-exempt role that reports to the Program Manager. The Assistant Program Manager models and teaches professional and community behavior and supervises staff as assigned. The role follows program models and clinical, programmatic, and quality protocols; supports or fills in for the Program Manager and support staff; and uses sound clinical judgment to observe, support, resource, and communicate. It also involves teaching and reinforcing daily living and safety skills, developing program activities, facilitating safety procedures, coordinating appointments and leisure activities, maintaining documentation, providing assigned specialized training, and supporting program systems and compliance. The listed schedule is Sunday through Thursday, 12 p.m. to 8 p.m. Pay is $22.44 per hour.

Requirements

One to three years of previous work experience in a human services setting, or an Associate degree in Human Services is preferred.
Complete CPR/SFA, MAP, and Mandt training within 90 days of hire to retain employment.
Current driver's license.
Reading, writing, communication, and computer literacy adequate to perform agency functions.
Use of a personal cell phone and/or vehicle.
Must be authorized to work in the United States; Bay Cove Human Services does not offer visa sponsorship.

Nice To Haves

Associate degree in Human Services.

Responsibilities

Follow program models and clinical, programmatic, and quality protocols, including staff meetings, trainings, data collection, community relationships, and regulatory and agency policies.
Support and fill in for the Program Manager and support staff as needed.
Use clinical judgment in observing, supporting, resourcing, and communicating.
Model, teach, and reinforce activities of daily living, hygiene, cleaning, personal property management, relationship development, budgeting, and safety.
Develop and implement activities that reinforce and develop skills, including through teachable moments.
Know, facilitate, and model program safety procedures, including crisis assessment, prevention, and necessary intervention.
Arrange, accompany individuals to, track, communicate about, and follow up on medical, dental, and psychiatric appointments or leisure activities.
Maintain programmatic documentation.
Provide specialized training and instruction to individuals and coworkers on an assigned basis, such as Human Rights Officer training.
Assist with program systems and platforms to ensure communication and compliance, including Dayforce, eHana, Relias, and HCSIS.
Perform other duties and projects assigned by supervising personnel.
Supervise staff as assigned.