Assistant Program Manager - DS - Tremont Street

Bay Cove Human Services, Inc.•Taunton, MA

13h

About The Position

The Assistant Program Manager assists with the day-to-day administration, programming, and operations of assigned community-based Developmental Services programs. The role supports Bay Cove Human Services’ mission by providing effective, compassionate services, advocacy, and leadership. This is a non-exempt position reporting to the Program Manager, with staff supervision as assigned. The Assistant Program Manager models and teaches professional and community behavior. The schedule is 40 hours per week: Sunday 9 a.m.–5 p.m., Monday and Tuesday 9 a.m.–4 p.m., and Wednesday and Thursday 2 p.m.–11 p.m. The stated pay rate is $22.44 per hour. The position is in the Developmental Services department at Tremont Street.

Requirements

One to three years of previous work experience in a human services setting, or an associate degree in Human Services is preferred.
Obtain CPR/SFA, MAP, and Mandt training within 90 days of hire to retain employment.
Current driver's license.
Adequate reading, writing, communication, and computer literacy to perform agency functions.
Use of a personal cell phone and/or vehicle.

Nice To Haves

Associate degree in Human Services.

Responsibilities

Follow program models and clinical, programmatic, quality, regulatory, and agency protocols, including staff meetings, trainings, data collection, and community relationships.
Support and fill in for the Program Manager and support staff as needed.
Use sound clinical judgment when observing, supporting, resourcing, and communicating.
Model, teach, and reinforce activities of daily living, hygiene, cleaning, personal property management, relationship development, budgeting, and safety.
Develop and implement program activities that reinforce and develop skills, including through teachable moments.
Know, facilitate, and model program safety procedures, including crisis assessment, prevention, and necessary intervention.
Arrange, accompany individuals to, track, communicate about, and follow up on medical, dental, and psychiatric appointments or leisure activities.
Maintain programmatic documentation.
Provide specialized training and instruction to individuals and coworkers on an assigned basis, such as Human Rights Officer duties.
Assist with program systems and platforms to support communication and compliance, including Dayforce, eHana, Relias, and HCSIS.
Perform other duties and projects assigned by supervising personnel.
Supervise staff as assigned and model and teach professional and community behavior.