Senior House Manager - West Tremont
About The Position
The Senior House Manager provides administrative support and manages overall building security at Jericho Project’s West Tremont residence in the Bronx. The role reports to the Manager of Building Operations, while the posting also identifies the Property Manager of Building Operations as the reporting contact. Responsibilities include supporting lease and housing-program compliance, maintaining tenant and building records, coordinating building safety activities, and monitoring security. The Senior House Manager may assume responsibility for running the facility when full-time staff are absent and assist with scheduling part-time and per-diem house managers.
Requirements
- One year of customer service experience required.
- Fire Guard Certification (F02) required.
- Good computer skills and knowledge required.
- Ability to communicate clearly and concisely, verbally and in writing.
- Ability to use judgment and make sensible, practical, concise decisions in emergency situations.
- Interest in property management.
- Ability to lift up to 50 pounds.
- Ability to travel to various sites.
- Ability to speak, hear, see, and write, and to use a computer and related software programs.
- Local and/or national travel is required; some longer weekday or weekend commitments may be needed to complete projects or meet deliverables.
Nice To Haves
- High school diploma is highly preferred.
Responsibilities
- Assist with leases, LIHTC compliance, and Section 8 recertification.
- Track tenant lease documentation, including recertification and renewal dates and missing or required documents.
- Support the Manager of Building Operations in reviewing HAP reports; track package status and follow up with funders.
- Review tenant legal-action documentation.
- Review and track unit vacancies and related timelines.
- Communicate with tenants about lease needs, building events, concerns, and meetings.
- Provide the superintendent, handyperson, and leadership with reports and status updates on building conditions.
- Update lease and building documentation in AppFolio and maintain unit-inspection documentation.
- Secure delivery of weekly checks to Finance; assist with filing and rent collection.
- Secure and maintain the safety of tenants and the facility.
- Schedule and conduct fire drills, document them, and maintain fire-safety equipment and inspection logs.
- Ensure residents respond to fire alarms and conduct extinguisher inspections on the first business day of each month.
- Periodically attend house meetings, case conferences, and staff meetings.
- Track contractors and report to the building superintendent.
- Purchase, track, and monitor deliveries.
- Provide crisis intervention when necessary and report incidents to clinical and operations staff.
- Report and electronically document building tours, daily tenant logs, and on-site incidents.
- Assume responsibility for overall facility operations when full-time staff are absent.
- Monitor client and visitor activity, maintain compliance with fire-safety codes, and conduct floor checks twice per shift.
- Assist with scheduling part-time and per-diem house managers to cover scheduled and unscheduled absences.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
