Senior House Manager

Samaritan Daytop Village•Ellenville, NY
•Onsite

About The Position

Under general direction, the Senior House Manager monitors the therapeutic environment and program systems to support the security, safety, and efficient delivery of daily client services and activities. The role ensures scheduled treatment services and activities are delivered, clients keep external appointments, and program activities are coordinated in collaboration with the Assistant Directors for Operations and Clinical and, where applicable, the Program Director. The work supports the mission and goals of Samaritan Daytop Village.

Requirements

  • High school diploma or GED.
  • Three years of experience in a human services agency in a residential setting, or work experience in an agency delivering social services or a program treating substance use and/or mental health populations.
  • Prior supervisory experience.
  • Computer literacy, including proficiency in Microsoft Office Suite and EHR.
  • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
  • Good interpersonal skills to interact effectively with clients and staff.
  • Willingness to obtain FDNY certification as a Fire Drill Conductor, Fire Guard, or Fire Safety Coordinator within 90 days of hire.

Responsibilities

  • Supervises and monitors the therapeutic environment to ensure behavioral guidelines are followed, a therapeutic milieu is maintained, and interpersonal relationships remain positive.
  • Manages the daily program schedule and ensures activities take place with all scheduled participants present.
  • Provides guidance and direction to House Managers.
  • Supervises and monitors the facility to ensure cleanliness, security, and safety practices are followed.
  • Conducts mandated fire drills and evacuations.
  • When indicated by program standards or policy, administers breathalyzer tests and/or observes urine specimen collection from clients returning from appointments or other external activities.
  • Manages medications, including checking in medication and directly observing clients during medication pass to support adherence to prescribed medication regimens.
  • Conducts facility and safety rounds and room checks to visually assess clients for alcohol or drug use and identify unsafe conditions in the environment of care.
  • Reviews scheduled internal and external client appointments for the assigned shift and ensures trips are dispatched promptly.
  • Dispatches vehicles and ensures required agency paperwork is complete and accurate.
  • Distributes carfare for external appointments.
  • Reviews appointment escort selections for appropriateness.
  • Complies with 42 CFR confidentiality and HIPAA privacy and security regulations.
  • When Food Service Staff are absent, monitors the kitchen and food preparation to ensure compliance with Board of Health requirements.
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