Senior House Manager

Samaritan Daytop Village•Town of Wawarsing, NY
•$28 - $30•Onsite

About The Position

Under general direction, the Senior House Manager monitors the therapeutic environment and program systems to support the security, safety, and efficient delivery of daily client services and activities. The role ensures scheduled treatment services and activities are delivered and that clients keep external appointments. It coordinates program activities in collaboration with the Assistant Directors for Operations and Clinical and, where applicable, the Program Director, in support of Samaritan Daytop Village’s mission and goals.

Requirements

  • High school diploma or GED.
  • Three years of experience in a human services agency in a residential setting, or work experience in an agency delivering social services or a program for people receiving treatment for substance use and/or mental health conditions.
  • Prior supervisory experience.
  • Computer literacy, including proficiency in Microsoft Office Suite and EHR.
  • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
  • Good interpersonal skills to interact effectively with clients and staff.
  • Willingness to obtain, within 90 days of hire, FDNY certification as a Fire Drill Conductor, Fire Guard, or Fire Safety Coordinator.

Responsibilities

  • Supervise and monitor the therapeutic environment, ensuring behavioral guidelines are followed, a therapeutic milieu is maintained, and interpersonal relationships remain positive.
  • Manage the daily program activity schedule and ensure events occur with the scheduled participants present.
  • Provide guidance and direction to House Managers.
  • Monitor the facility to ensure cleanliness, security, and safety practices are followed.
  • Conduct mandated fire drills and evacuations.
  • When required by program standards or policy, administer breathalyzer tests and/or observe clients’ urine specimen collection after appointments or other external activities.
  • Manage medications, including checking in medication and directly observing clients during medication pass to support adherence to prescribed medication regimes.
  • Conduct facility and safety rounds and room checks to assess clients for alcohol or drug use and identify unsafe conditions in the environment of care.
  • Review scheduled internal and external client appointments for the assigned shift and ensure trips are dispatched promptly.
  • Dispatch vehicles and ensure required agency paperwork is complete and accurate.
  • Distribute carfare for external appointments.
  • Review appointment escort selections for appropriateness.
  • Comply with 42 CFR confidentiality and HIPAA privacy and security regulations.
  • When Food Service Staff are absent, monitor kitchen operations and food preparation for compliance with Board of Health requirements.
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