Senior House Manager - Gun Hill
About The Position
The Senior House Manager reports to the Manager of Building Operations and is responsible for the administrative support and overall security functions in the building. This role involves assisting with leases, LIHTC compliance, and Section 8 recertification, tracking tenant lease documentation, supporting the review of HAP reports, and communicating with tenants regarding lease needs and building events. The position also includes responsibilities for maintaining building security, scheduling and conducting fire drills, ensuring compliance with fire safety codes, and monitoring client/visitor activity. The Senior House Manager will also assist with scheduling part-time staff and perform other duties as assigned.
Requirements
- HS Diploma highly preferred.
- 1-year customer service experience required.
- Fire Guard Certification (F02) required.
- Good computer skills knowledge required.
- Ability to communicate clearly and concisely both verbally and in writing.
- Ability to use judgment and make sensible, practical and concise decisions in an emergency situation and have an interest in property management.
- Ability to lift up to 50 lbs.
- Ability to travel to various sites.
- One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs.
- Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables.
Responsibilities
- Assist with Leases, LIHTC Compliance, and Section 8 Recertification.
- Track tenant lease documentation including recertification, renewal dates, missing/required documentation.
- Support MBO in review of HAP reports and track package status, funder communication and follow up.
- Review tenant legal action documentation.
- Review and track unit vacancies, timelines.
- Effectively communicate with tenants on lease needs, building events, concerns and meetings.
- Provide reports and status updates to the super, handyperson and leadership on building conditions.
- Update all lease and building documentation in AppFolio.
- Maintain unit inspection documentation.
- Secure delivery of weekly checks to Finance.
- Assist with filing and rent collection.
- Securing and maintaining the safety of the tenants and the facility.
- Schedule and conduct fire drills, documentation and fire safety equipment maintenance/inspection logs.
- Ensure that all residents respond to fire alarms.
- Periodically attend house meetings, case conferences, and staff meetings.
- Conduct extinguisher inspections on the first business day of each month.
- Track contractors and report to building super.
- Purchase, track and monitor deliveries.
- Provide crisis intervention when necessary and report incidents to clinical and operations.
- Responsible for reporting and electronically documenting all building tours, daily logs of tenants and incidents on site.
- Assume responsibility for the overall running of the facility in the absence of full-time staff.
- Monitor client/visitor activity.
- Maintain compliance with fire safety codes.
- Maintain security by conducting floor checks twice a shift.
- Assist with scheduling part time, per diem house managers to cover scheduled and unscheduled absences
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
