Senior House Manager - West Tremont

Jericho Project•New York, NY

6d•$38,480 - $40,000•Onsite

About The Position

The Senior House Manager provides administrative support and oversees building security functions at Jericho Project’s West Tremont residence in the Bronx. The position supports lease administration and compliance, building operations, resident communications, fire safety, incident documentation, and facility security. The Senior House Manager reports to the Property Manager of Building Operations and may assume responsibility for running the facility when full-time staff are absent. The role is non-exempt and offers annualized compensation of $38,480–$40,000.

Requirements

One year of customer service experience is required.
Fire Guard Certification (F02) is required.
Good computer skills and knowledge are required.
Ability to communicate clearly and concisely, verbally and in writing.
Ability to use judgment and make sensible, practical, and concise decisions in emergency situations.
Interest in property management.
Ability to lift up to 50 pounds.
Ability to travel to various sites.
Ability to speak, hear, see, and write, and to use a computer and related software programs.
Ability to meet longer weekday or weekend commitments when needed to accomplish business projects or deliverables.

Nice To Haves

High school diploma is highly preferred.

Responsibilities

Assist with leases, LIHTC compliance, and Section 8 recertification.
Track tenant lease documentation, including recertifications, renewal dates, and missing or required documents.
Support the Manager of Building Operations in reviewing HAP reports and tracking package status, funder communications, and follow-up.
Review tenant legal action documentation.
Review and track unit vacancies and related timelines.
Communicate with tenants about lease needs, building events, concerns, and meetings.
Provide reports and status updates about building conditions to the superintendent, handyperson, and leadership.
Update lease and building documentation in AppFolio.
Maintain unit inspection documentation.
Secure delivery of weekly checks to Finance.
Assist with filing and rent collection.
Secure and maintain the safety of tenants and the facility.
Schedule and conduct fire drills and maintain documentation and fire-safety equipment maintenance and inspection logs.
Ensure residents respond to fire alarms.
Periodically attend house meetings, case conferences, and staff meetings.
Conduct extinguisher inspections on the first business day of each month.
Track contractors and report to the building superintendent.
Purchase, track, and monitor deliveries.
Provide crisis intervention when necessary and report incidents to clinical and operations staff.
Report and electronically document building tours, daily tenant logs, and on-site incidents.
Assume responsibility for the overall running of the facility when full-time staff are absent.
Monitor client and visitor activity.
Maintain compliance with fire-safety codes.
Conduct floor checks twice per shift to maintain security.
Assist with scheduling part-time and per-diem house managers to cover scheduled and unscheduled absences.
Perform other duties as assigned.