Street Medicine Program Medical Assistant

Cahaba Medical Care Foundation•Fairfield, AL

About The Position

Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to underserved communities in Jefferson, Bibb, Perry, and Chilton counties. The organization is a Level 3 Patient-Centered Medical Home and Joint Commission accredited, with a commitment to integrating and coordinating behavioral health and primary care. The Medical Assistant supports providers and clinical staff in delivering efficient, high-quality patient care through the Cahaba Street Medicine Program. The position provides clinical, phlebotomy, administrative, and patient support in community-based and mobile settings, and helps connect patients with ongoing medical care and community resources. Travel to various community outreach locations and assigned sites is required. The role reports to the Office Manager.

Requirements

Satisfactory completion of the CMCF Medical Assistant Training Program.
Excellent customer service and communication skills.
Strong organizational skills and attention to detail.
Basic computer and electronic medical record experience.
Ability to manage time, multitask, and work effectively in a fast-paced environment.
Ability to work independently and as part of a multidisciplinary team.
Ability to adapt to changing environments and community-based work settings.
Compassionate and respectful approach to working with individuals from diverse backgrounds and circumstances.
Valid driver's license and reliable transportation, as required for assigned travel.

Nice To Haves

Certified Medical Assistant credential.
Phlebotomy experience or certification.
Previous experience in a medical office, community health, outreach, or underserved population setting.

Responsibilities

Assist providers and clinical staff with patient care in mobile, community, and outreach settings.
Triage patients and obtain and document vital signs.
Obtain and document patient medical history, medications, allergies, and other pertinent information.
Document patient care and services in the electronic medical record (EMR).
Prepare patients for examinations, procedures, and treatments.
Assist providers with examinations, procedures, and minor surgeries.
Assist with ordering standard laboratory tests for chronic disease visits.
Assist with quality management activities in the EMR.
Assist with medication and allergy reconciliation and e-prescribing after provider-approved changes.
Perform phlebotomy, including blood draws, specimen collection, labeling, processing, and preparation for transport.
Perform waived laboratory testing as ordered by the provider after satisfactory competency assessment.
Assist with patient testing, screenings, and other diagnostic services after satisfactory competency assessment.
Administer medications and vaccines after satisfactory competency assessment.
Assist with wound care and remove sutures or staples from superficial wounds, as well as casts, splints, and other external devices, as directed by the provider and after satisfactory competency assessment.
Set up, organize, and break down mobile clinical areas and equipment.
Ensure medical supplies, medications, equipment, and clinical materials are available and properly stored for outreach activities.
Clean and stock clinical areas and mobile units and maintain accurate inventory records.
Respond to patient messages and assist with scheduling appointments, procedures, referrals, imaging, and follow-up care.
Help patients navigate appointments and connect with appropriate community resources and services.
Support patient outreach and engagement efforts to promote continuity of care.
Complete patient paperwork, including prior authorizations, referrals, home health paperwork, medical supply paperwork, and other required documentation.
Complete assigned EMR tasks and maintain accurate, timely documentation.
Communicate with physician offices, pharmacies, laboratories, hospitals, shelters, community organizations, patients, and other ancillary healthcare providers as directed by the provider.
Provide administrative support, including answering phones, scanning and filing documents, maintaining patient records, and coordinating patient information.
Maintain patient confidentiality and follow applicable HIPAA, safety, infection control, and organizational policies.
Demonstrate flexibility and professionalism in varied community-based environments and when working with diverse patient populations.