Processing Specialist (Sun-Thur 4 PM PT-12:30 AM PT)

Lighthouse Document Technologies Inc• Remote, Remote, US, Remote

10d•$55,249 - $60,000•Onsite

About The Position

The Processing Specialist is a dynamic, high-integrity individual with superior technical ability. They are an adaptable and innovative problem solver that enjoys being part of a highly collaborative, service-focused team. The Processing Specialist is responsible for championing best practices and participating in the development and continuous improvement while remaining accountable for the day-to-day fulfillment of duties and responsibilities.

Requirements

Combination of at least two of the following education, experience, and/or certifications:
Associate's or Bachelor's degree or equivalent preferred
Working knowledge of various litigation support and eDiscovery software applications. (Nuix and Relativity preferred)
1-2 years of experience processing data in an e-discovery environment or similar technical work
Demonstrated passion for driving process improvement, collaboration, and innovation as part of a cross-functional team
Excellent communication and organizational skills
Ability to solve problems and prioritize work in a fast-paced, deadline-driven environment
Strong understanding of Microsoft Office applications
Experience working with databases
Must be committed to excellence, a strong sense of urgency, and dedication to client satisfaction and customer service

Responsibilities

Process client data in accordance with technical specifications, documented procedures, and industry best practices.
Execute data processing workflows using Nuix, Relativity One, and other commercial and proprietary tools. Perform inventory, discovery, automated processing, publishing, exception remediation, document promotion, quality control, data investigation, and basic hosting tasks.
Create, prepare, and format load files, text and native files, and other deliverables as necessary for review in various databases, such as Relativity
Adopt and master Lighthouse proprietary tools to perform the duties outlined in SOPs
Assist in Relativity post-processing loading, quality control, and indexing (analytics)
Perform ad-hoc data queries for reporting and data analysis as required
Independently manage queued and assigned job requests to ensure work progresses with minimal delay
Stage and validate all data to be processed from original evidence media
Provide job status updates and escalate issues to project stakeholders, including detailed handoff instructions during shift/job transitions
Solve problems and prioritize assigned work in a fast-paced, deadline-driven environment
Use Microsoft Office and Microsoft 365 applications to support documentation, communication, reporting, and daily workflow activities
Meet or exceed departmental quality targets
Collaborate and coordinate with team members, both local and remote, to ensure tasks are completed quickly and accurately
Document completed work, outstanding items, exceptions, and next steps so processing continues smoothly between shifts
Adhere to and actively manage timelines associated with project requests
Other duties as assigned