Assistant Program Manager - DS - Freeland Street-Sun-Thur 12-8pm

Bay Cove Human Services, Inc.•Boston, MA

About The Position

The Assistant Program Manager assists with the day-to-day administration, programming, and operations of assigned community-based Developmental Services programs. The role supports Bay Cove Human Services’ mission by providing effective, compassionate services, advocacy, and leadership. The position is non-exempt and reports to the Program Manager. Supervisory responsibilities include modeling and teaching professional and community behavior, as well as supervising staff as assigned. The Assistant Program Manager follows program models and clinical, programmatic, and quality protocols; supports or fills in for the Program Manager and support staff as needed; and exercises clinical judgment in observing, supporting, resourcing, and communicating. The position models and reinforces daily living and safety skills, develops and implements skill-building activities, supports program safety and crisis response, coordinates appointments and leisure activities, maintains documentation, provides assigned training, and assists with program systems and platforms. The schedule listed is Sunday through Thursday, 12 p.m. to 8 p.m. Pay is $22.44 per hour. Candidates must have a current driver’s license and use of a personal cell phone and/or vehicle. CPR/SFA, MAP, and Mandt training must be completed within 90 days of hire to retain employment. Bay Cove does not offer visa sponsorship and requires candidates to be authorized to work in the United States.

Requirements

1–3 years of previous work experience in a human services setting, or an Associate degree in Human Services is preferred.
Complete CPR/SFA, MAP, and Mandt training within 90 days of hire to retain employment.
Current driver’s license.
Adequate reading, writing, communication, and computer literacy to perform agency functions.
Use of a personal cell phone and/or vehicle.
Must be authorized to work in the United States; visa sponsorship is not offered.

Nice To Haves

Associate degree in Human Services.

Responsibilities

Follow the program model, including PBS and clinical, programmatic, quality, regulatory, and agency protocols.
Support or fill in for the Program Manager and support staff as needed.
Exercise sound clinical judgment in observing, supporting, resourcing, and communicating.
Model, teach, and reinforce activities of daily living, hygiene, cleaning, personal property management, relationship development, budgeting, and safety.
Develop and implement program activities to reinforce and develop skills, including through teachable moments.
Facilitate and model program safety procedures, including crisis assessment, prevention, and necessary intervention.
Arrange, accompany individuals to, track, communicate about, and follow up on medical, dental, and psychiatric appointments or leisure activities.
Maintain programmatic documentation.
Provide specialized training and instruction to individuals and coworkers on an assigned basis, such as Human Rights Officer training.
Assist with program systems and platforms to support communication and compliance, including Dayforce, eHana, Relias, and HCSIS.
Perform other duties and projects assigned by supervising personnel.
Model and teach professional and community behavior; supervise staff as assigned.