Assistant Program Manager

Advocates•Natick, MA

About The Position

The Assistant Program Manager assists the Program Manager with supervisory responsibilities in a group home setting and helps ensure the smooth operation of caregiver services provided by Direct Support staff to adults with developmental disabilities. The role supports individuals’ dignity, independence, self-advocacy, and person-centered goals, while helping coordinate services, staff coverage, documentation, and program operations. Advocates is a nonprofit, mission-driven organization providing comprehensive services to people facing developmental, mental health, or other life challenges. Its person-centered approach empowers the individuals it supports to make choices, build independence, and live meaningful lives. The organization emphasizes respect, compassion, inclusion, and a welcoming culture where employees can grow and thrive.

Requirements

High school diploma or GED, and two years of related experience.
Ability to communicate effectively verbally and in writing.
Ability to exercise sound judgment.
Basic computer knowledge.
Valid driver’s license.
Access to an operational, insured vehicle and willingness to use it to transport clients.

Nice To Haves

Demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

Ensure individuals supported are treated with dignity and respect.
Assist with the supervision of staff.
Assist staff in promoting self-advocacy, decision-making, empowerment, and the development of person-centered goals and strategies.
Develop and monitor creative, interesting, community-centered opportunities for individuals.
Schedule and attend individuals’ medical, dental, psychiatric, and other necessary appointments as needed.
Complete progress notes and other necessary documentation.
Monitor staff scheduling to ensure economy and program coverage.
Audit individual financial records and assist with monthly business reports, including petty cash and spending reports.
Ensure accurate medication administration in accordance with MAP procedures.
Lead and attend staff meetings as appropriate.