Assistant Program Manager

Advocates•Marlborough, MA

About The Position

The Assistant Program Manager implements the mission of BH Residential Services by providing residential services to persons served and performing, coordinating, and/or monitoring designated programmatic, administrative, or clinical functions. The role supports individuals in pursuing their identified goals, building skills, and participating in community life, while helping maintain a clean, safe, and home-like living environment. The Assistant Program Manager contributes to treatment planning and documentation, supports and supervises persons served, coordinates with program staff and other service providers, and monitors medication administration. The position also provides leadership to the program team when the supervisor is absent, trains direct care staff, and ensures required paperwork, reports, and trainings are completed on schedule. The listed starting rate is $20.50 per hour, with a Sunday–Thursday schedule from 8 a.m. to 4 p.m.

Requirements

High school diploma or GED and two years of related experience, or a bachelor’s degree in a related field and one year of experience.
Ability to read English and communicate effectively in the primary language of the assigned program.
Ability to perform each essential duty satisfactorily.
Ability to work in a fast-paced, team-oriented environment and independently.
Strong organizational skills and ability to multitask.
Basic computer knowledge.
Excellent interpersonal skills and ability to work as part of a team.

Nice To Haves

Demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

Participate in developing treatment plans and attend treatment meetings, including weekly staff meetings.
Document progress toward treatment plans.
Perform interventions that address the goals of persons served and support skill development.
Provide linkage with program staff and other service providers.
Communicate individuals’ progress, mental status, and changes in daily notes.
Provide ongoing support, guidance, role modeling, and supervision to persons served.
Participate in or facilitate group work as delegated by the supervisor.
Identify and address community integration issues for persons served, as designated.
Monitor and document medication administration.
Perform, coordinate, and/or monitor programmatic, clinical, and administrative responsibilities as delegated by the supervisor.
Train direct care staff in the responsibilities of their roles.
Supervise overnight staff as delegated by the supervisor.
Provide coordination and leadership to the program team during shifts, vacations, or leave when the supervisor is absent.
Ensure a clean, safe, and home-like living environment for persons served.
Remain alert throughout the scheduled work shift.
Ensure paperwork, reports, and trainings are current and completed within expected timelines.