Assistant Program Manager

Advocates•Marlborough, MA

About The Position

The Assistant Program Manager implements the mission of BH Residential Services by providing residential services to persons served and performing, coordinating, or monitoring designated programmatic, administrative, or clinical functions. The role supports treatment planning and goal development, provides ongoing guidance and supervision, and helps maintain a safe, clean, home-like living environment. The Assistant Program Manager may provide team coordination and leadership when the supervisor is absent or on leave. The position is scheduled Sunday through Thursday, 8:00 a.m. to 4:00 p.m., with a starting rate of $20.50 per hour. Advocates is a nonprofit, mission-driven organization that provides comprehensive services to people facing developmental, mental health, or other life challenges. Its person-centered approach supports choice, independence, and meaningful lives, and its workplace emphasizes respect, compassion, inclusion, and employee growth.

Requirements

High school diploma or GED; alternatively, a bachelor’s degree in a related field and one year of experience, or a high school diploma/GED and two years of related experience.
Ability to read English and communicate effectively in the primary language of the assigned program.
Ability to perform each essential duty satisfactorily.
Ability to work effectively in a fast-paced, team-oriented environment and independently.
Strong organizational skills and ability to multitask.
Basic computer knowledge.
Excellent interpersonal skills and ability to work as part of a team.

Nice To Haves

Demonstrated understanding of and competence in serving culturally diverse populations is strongly preferred.
A bachelor’s degree in a related field and one year of experience is an alternative qualification to a high school diploma/GED and two years of related experience.

Responsibilities

Participate in developing treatment plans and attend treatment meetings, including weekly staff meetings.
Document progress toward treatment plans.
Provide interventions that address the goals of persons served and support skill development.
Link persons served with other program staff and service providers.
Communicate individuals’ progress, mental status, and changes in daily notes.
Provide ongoing support, guidance, role modeling, and supervision to persons served.
Participate in or facilitate group work as delegated by the supervisor.
Identify and address community integration issues for persons served as designated.
Monitor and document medication administration.
Perform, coordinate, or monitor programmatic clinical and administrative responsibilities as delegated by the supervisor.
Train direct care staff in the responsibilities of their roles.
Supervise overnight staff as delegated by the supervisor.
Coordinate and provide leadership to the program team during shifts, vacations, or leave when the supervisor is absent.
Maintain a clean, safe, and home-like living environment for persons served.
Remain alert throughout the scheduled work shift.
Keep paperwork, reports, and trainings current and complete them within expected timelines.