Assistant Program Manager
About The Position
Centurion is seeking a full-time Statewide Assistant Program Manager to support state correctional facilities across Pennsylvania. Based in Central Pennsylvania, this hybrid role includes travel throughout the state for approximately 50% of the time. The schedule is 40 hours per week, Monday through Friday, between 7:00 a.m. and 5:00 p.m. The role supports medical and mental health services provided to the Pennsylvania Department of Corrections. Under the direction of the Regional Vice President, the Assistant Program Manager assists the Program Manager with the overall clinical and non-clinical functions and activities of a multidisciplinary team serving incarcerated offenders in a correctional setting. The position helps ensure that services meet the requirements of the specific Centurion contract, applicable clinical standards, and facility, company, and legal requirements.
Requirements
- Bachelor’s degree from an accredited college or university in Hospital Administration, Health Care Administration, Health and Human Services, Business Administration, Public Administration, or a related field.
- One year of management experience in a comprehensive mental health program.
- Must pass a background investigation and obtain agency security clearance where applicable.
- Must maintain current tuberculosis documentation and active CPR certification.
Nice To Haves
- Prior experience as a Health Care Administrator, Psychologist, Licensed Clinical Social Worker (LCSW), or Registered Nurse.
- Experience in the Department of Corrections or jail system.
Responsibilities
- Provide technical and administrative oversight to staff and address and resolve problems or conflicts.
- Develop MHM staff into a cohesive and effective mental health team.
- Hire, orient, counsel, supervise, train, review, and evaluate a multidisciplinary team.
- Coordinate timely annual performance reviews for staff.
- Formulate or communicate and implement contract-specific policies and procedures.
- Ensure clinical practices are consistent with NCCHC mental health standards.
- Update executive management on program progress and needs involving staffing, performance, CQI, legal compliance, and budget or fiscal management.
- Serve as an MHM liaison to the client in collaboration with the Program Manager and Regional Vice President.
- Review and evaluate treatment and administrative procedures and outcomes.
- Respond to inquiries and concerns from contract and site correctional administration.
- Coordinate or delegate responsibility for offender discharges or transfers.
- Monitor, assess, and advise staff on clinical, MHM, or facility-related procedures and protocols as needed.
- Ensure regular staff meetings are conducted and documented.
- Coordinate the Continuous Quality Improvement (CQI) program and performance audits.
- Ensure CQI and performance-audit recommendations are implemented and monitor corrective-action results.
- Ensure grievances from offenders and others receive prompt and clinically responsible responses.
- Ensure compliance with facility and MHM policies and applicable federal and state laws, regulations, and guidelines, including HIPAA.
- Ensure MHM staff coordinate care closely with custody staff while maintaining positive, collaborative relationships.
- Maintain an ethical commitment to confidentiality within the limits of a correctional environment.
- Ensure care is delivered in a nonjudgmental and nondiscriminatory manner that protects offenders’ autonomy, dignity, and rights.
- Understand and follow institutional safety and security rules and regulations.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
