Assistant Program Director-Family Resource Center

Our Open • Roxbury, MA

4d

About The Position

The Assistant Program Director helps plan and manage operations and staff at The Boston Suffolk County Family Resource Center, part of a statewide network of Family Resource Centers. These centers strengthen families by connecting them with community resources and offering programming, including support for families whose youth may be at risk of court involvement. Under the direction of the Program Director, this role oversees program activities and staff, contributes to direct client services, and serves as the primary contact with the Department of Children and Families (DCF) for contract management, performance management, and quality assurance. The role also supports community partnerships, events, program reporting, and facility and equipment maintenance.

Requirements

• Proven leadership and management experience in a multidisciplinary setting.
• Knowledge of the child welfare system and working knowledge of state agencies.

Nice To Haves

• Master’s degree in Social Work, Human Services, and/or Education preferred.
• Clinical experience preferred.
• Prior experience in child welfare and/or child education preferred.

Responsibilities

• Plan, direct, and oversee activities within assigned programs.
• Oversee and supervise paid, stipend, and volunteer program staff; provide weekly one-on-one supervision to selected staff for at least one hour.
• Provide regular staff feedback and guidance to support staff development.
• Participate in staff selection and termination.
• Promote a positive work environment.
• Ensure program deliverables are completed and delivered successfully.
• Oversee program marketing and coordinate data collection and reporting on service utilization.
• Provide some direct Information and Referral, Training, and Consultation services.
• Serve as the point of contact with DCF regarding contract management, performance management, and quality assurance activities.
• Attend monthly and quarterly meetings and represent the programs and agency at internal and external meetings.
• Act as a liaison to providers and community resources.
• Plan, organize, and execute large events and drives.
• Create and/or facilitate groups for people of different ages.
• Oversee maintenance of facilities and equipment.
• Carry a caseload of Family Resource Center members as needed.

Benefits

• Up to 11 holidays and generous time off.
• Health, vision, and dental insurance available.
• Extensive training for new staff.
• Tuition reimbursement of up to $3,000 per fiscal year.
• 403(b) retirement plan with employer match.
• Employer-paid long-term and short-term disability insurance.
• Employer-paid basic life and AD&D insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed