Family Support Worker -Family Resource Center

360 Communities • Savage, MN

1d • $22 - $24 • Onsite

About The Position

The Family Support Worker builds trusted relationships with families in Scott County and provides resource navigation, community education, and outreach. The role focuses on working with East African families and requires bilingual Somali language skills. The position is full-time and onsite at the Family Resource Centers in Shakopee and Savage, with daytime hours extending into early evenings, Monday through Friday, for 40 hours per week (1.0 FTE). A bachelor's degree is preferred, but relevant experience may be considered in lieu of a degree.

Requirements

• 1–3 years of related experience.
• Bilingual in Somali.
• Experience working with socially, economically, or culturally diverse populations.

Nice To Haves

• Bachelor’s degree; relevant experience may be considered in lieu of a degree.

Responsibilities

• Demonstrate commitment to the agency’s mission and core values.
• Follow mandated reporting laws for child abuse and neglect.
• Build trusted, professional relationships with community partners, Scott County staff, and families.
• Assess families’ holistic needs and connect them with culturally appropriate services and resources based on their identified needs.
• Provide language translation and language access services to East African families using the Family Resource Center.
• Assist families with applications and with completing forms related to school, healthcare, employment, housing, and other needs.
• Coordinate referral communication with other Scott County Family Resource Center programs.
• Identify service barriers and work to address them by engaging the community and connecting families with formal and informal supports.
• Help families establish social connections.
• Collect data and maintain accurate records for statistical, evaluation, and funding purposes.
• Participate in developing, coordinating, and implementing community-building events and outreach strategies that promote education and awareness of Family Resource Center programs.
• Attend and actively participate in team meetings, trainings, and all-staff events.
• Perform other duties and responsibilities as needed or assigned.

Benefits

• Health insurance options
• Dental insurance options
• Vision insurance options
• Paid sick and safe hours
• Flexible holidays and vacation
• Life insurance
• Long-term disability
• Employer matching retirement account

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed