Family Support Worker -Family Resource Center
About The Position
The Family Support Worker builds trusted relationships with families in Scott County and provides resource navigation, community education, and outreach, with the goal of delivering safety and stability that improves lives. This language-specific role requires Spanish bilingual ability and is full-time, onsite at the Family Resource Centers in Shakopee and Savage. The schedule is 40 hours per week, with day hours extending into early evenings. The worker assesses families’ holistic needs and connects them with culturally appropriate services and formal or informal supports. The role also provides language access, application and form-filling assistance, referral coordination, community outreach, and accurate recordkeeping. The position requires 1–3 years of related experience and experience working with socially, economically, or culturally diverse populations. A bachelor’s degree is preferred, though relevant experience may be considered in lieu of a degree.
Requirements
- 1–3 years of related experience.
- Bilingual in Spanish.
- Experience working with socially, economically, or culturally diverse populations.
Nice To Haves
- Bachelor’s degree preferred; relevant experience may be considered in lieu of a degree.
Responsibilities
- Demonstrate commitment to the agency’s mission and core values.
- Follow mandated reporting laws for child abuse and neglect.
- Build trusted, professional relationships with community partners, Scott County staff, and families.
- Assess families’ holistic needs and provide resource navigation to culturally appropriate services, such as housing, financial assistance, county social services, education, and employment resources.
- Facilitate families’ access to services.
- Provide language translation and language access services to families using the Family Resource Center.
- Assist families with applications and forms related to school, healthcare, job applications, housing, and other needs.
- Coordinate seamless referral communication with other Scott County Family Resource Center programs.
- Identify and address service barriers through community engagement and connections to formal and informal supports.
- Help families establish social connections.
- Collect data and maintain accurate records for statistical, evaluation, and funding purposes.
- Participate in developing, coordinating, and implementing community-building events and outreach strategies that promote education and awareness of Family Resource Center programming.
- Attend and actively participate in team meetings, trainings, and all-staff events.
- Perform other duties and assume other responsibilities as needed or requested.
Benefits
- Health insurance options
- Dental insurance options
- Vision insurance options
- Paid sick and safe hours
- Flexible holidays and vacation
- Life insurance
- Long-term disability
- Employer matching retirement account
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
