Assistant Program Director-Family Resource Center

The Home for Little Wanderers • Boston, MA

5d

About The Position

The Assistant Program Director assists the Program Director in planning and managing operations and staff within a Family Resource Center program. The role includes some direct client services and serves as the primary point of contact with the Department of Children and Families (DCF) for contract management, performance management, and quality assurance activities. The Family Resource Center strengthens families by connecting them with community resources and providing innovative programming, including support for families with youth at risk of court involvement.

Requirements

• Proven leadership and management experience in a multidisciplinary setting.
• Knowledge of the child welfare system, including working knowledge of state agencies.

Nice To Haves

• Master’s degree in Social Work, Human Services, and/or Education.
• Clinical experience.
• Prior experience in child welfare and/or child education.

Responsibilities

• Plan, direct, and oversee program activities.
• Oversee and supervise paid, stipend, and volunteer staff; provide regular one-on-one supervision to selected staff at least one hour weekly, and support staff development through feedback and guidance.
• Participate in staff selection and termination, and promote a positive work environment.
• Ensure program deliverables are completed and delivered successfully.
• Oversee program marketing and coordinate data collection and reporting on service utilization.
• Provide some direct Information and Referral, Training, and Consultation services.
• Serve as the point of contact with DCF for contract management, performance management, and quality assurance activities.
• Attend monthly and quarterly meetings and represent the program and agency at internal and external meetings.
• Act as a liaison to providers and community resources.
• Plan, organize, and execute large events and drives.
• Create and/or facilitate groups for people of different ages.
• Oversee maintenance of facilities and equipment.
• Carry a caseload of Family Resource Center members as needed.

Benefits

• Generous time off, including up to 11 holidays.
• Health, eye, and dental insurance.
• Extensive training for new staff.
• Tuition reimbursement of up to $3,000 per fiscal year.
• 403(b) retirement plan with employer match.
• Employer-paid long-term and short-term disability insurance.
• Basic life and AD&D insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed