Assistant Manager - Walnut 2- Sun9-5,mo-Th12-8pm

Bay Cove Human Services•Abington, MA

About The Position

The Assistant Program Director supports the day-to-day administration, programming, and operations of community-based Developmental Services programs. The role contributes to Bay Cove Human Services’ mission by providing compassionate services, advocacy, and leadership. The position is non-exempt and works 40 hours per week, including at least one weekend day and at least 32 hours of direct care. It reports to the House Manager (Program Director) or their designee. The Assistant Program Director may supervise staff as assigned and models and teaches professional and community behavior. The position supports the Program Director in running the home, helps ensure adherence to clinical, programmatic, and quality protocols, and supports individuals’ independence, personal growth, safety, and choice. It also assists with staff training and coverage, individual planning and appointments, program documentation, household tasks, and financial and food-related administration.

Requirements

1–3 years of previous work experience in a human services setting; a college degree may substitute for one year of experience. These requirements may be waived by the Executive Director.
GED or high school diploma.
Department of Public Health certification in medication administration; employees without certification at hire must become MAP certified within six months of hire and recertify every two years.
CPR and First Aid (SFA) certification, to be obtained within 30 days of hire if not already certified.
Current driver’s license, clean driving record, and at least one year of driving experience.
Adequate reading, writing, communication, and computer literacy to perform agency functions.
Physical capability to perform necessary lifts or restraints.
Use of a personal cell phone and/or vehicle; each program has an assigned program vehicle, and personal vehicle use is limited.

Nice To Haves

Safety Care certification is required at some programs; certification must be obtained within 90 days of hire where applicable.

Responsibilities

Follow the program model and applicable clinical, programmatic, quality, regulatory, and agency protocols, including meetings, training, data collection, community relationships, and medication administration procedures.
Support and fill in for the Program Director in the day-to-day operation of the home.
Attend and participate in staff meetings, and facilitate meetings in the Program Director’s absence.
Use sound clinical judgment when observing, supporting, resourcing, and communicating on behalf of the program and individuals.
Assist with developing and reporting progress on individuals’ I.S.P.s.
Model, teach, and reinforce activities of daily living, including medication management, hygiene, cleaning, personal property management, relationship development, budgeting, and safety.
Help individuals plan menus and balanced meals; assist with food shopping, food-account budgeting, and related forms for the Central Office.
Assist with documentation and monitoring of client, petty cash, and other accounts as assigned.
Develop and implement engaging opportunities that support individuals’ growth, independence, self-reliance, preferences, and choice.
Facilitate, model, and teach program safety procedures, including crisis assessment, prevention, and intervention.
Help arrange, attend, and follow up on individuals’ appointments and meetings, including medical, dental, day-program, and agency appointments; advocate for individuals and ensure required procedures and workflows are completed.
Maintain and model accurate program documentation, including daily progress notes, program data, medication records, staff communication logs, and monthly progress notes, as well as incident, I.S.P., and financial documentation when needed.
Perform household and property maintenance tasks to maintain the residence.
Serve as the program’s Human Rights Officer and ensure staff treat individuals respectfully and sensitively regarding cultural experiences, religion, sexual orientation, and privacy.
Assist with training new staff in residential work.
Assist in securing appropriate program staffing.
Perform other duties and projects assigned by supervising personnel.