Assistant Manager - Ruth Road-sat9-5,T-Th12-8,fr1-9

Bay Cove Human Services•Brockton, MA

About The Position

Bay Cove Human Services seeks an Assistant Program Director for its Developmental Services Growthways Program. The role assists with the day-to-day administration, programming, and operations of community-based developmental services programs. The Assistant Program Director supports the agency’s mission by providing compassionate services, advocacy, and leadership. This is a non-exempt position reporting to the House Manager (Program Director) or designee. The schedule is 40 hours per week, including at least one weekend day and at least 32 hours of direct care. Pay is $22.44 per hour. The position supports the Program Director in operating the home, maintaining program standards and documentation, assisting individuals with daily living and personal development, and helping coordinate staffing and services. It also involves modeling respectful and professional conduct, supporting individual choice and independence, and maintaining a safe and well-run residence.

Requirements

One to three years of previous work experience in a human services setting; a college degree may substitute for one year of experience. These requirements may be waived by the Executive Director.
High school diploma or GED.
Department of Public Health certification in medication administration; employees without certification upon hire must obtain MAP certification within six months of hire and recertify every two years.
CPR and First Aid (SFA) certification, to be obtained within 30 days of hire if not already certified.
Current driver’s license, clean driving record, and at least one year of driving experience.
Reading, writing, communication, and computer literacy sufficient to perform agency functions.
Physical capability to perform necessary lifts or restraints.
Use of a personal cell phone and/or vehicle; each program has an assigned vehicle, and personal vehicle use is limited.
Work authorization in the United States; the employer does not offer visa sponsorship.

Nice To Haves

Safety Care certification is required at some programs; where required, certification must be obtained within 90 days of hire.

Responsibilities

Follow program clinical, programmatic, and quality protocols, including staff meetings, training, data collection, community relationships, MAP, and regulatory and agency policies.
Support and fill in for the Program Director in the day-to-day operation of the home as assigned.
Attend and actively participate in staff meetings, and facilitate them when the Program Director is absent.
Use sound clinical judgment to observe, support, resource, and communicate on behalf of the program and individuals.
Assist with development and progress reporting for individuals’ I.S.P.’s.
Model, teach, and reinforce activities of daily living, including medication management, hygiene, cleaning, personal property management, relationship development, budgeting, and safety.
Assist individuals with menu planning and balanced meals; help with food shopping, food-account budgeting, and submission of related forms to the Central Office.
Assist with documentation and monitoring of client, petty cash, and other accounts as assigned.
Develop and implement engaging opportunities that support personal growth, independence, self-reliance, and individual preferences.
Help individuals access varied opportunities to exercise control and make choices.
Know, facilitate, model, and teach program safety procedures, including crisis assessment, prevention, and intervention.
Help arrange, attend, and follow up on individuals’ appointments and meetings, including medical, dental, day-program, and agency appointments; advocate for individuals and ensure procedures and workflows are completed.
Maintain and model program documentation, including daily progress notes, program data, medication records, staff communication logs, monthly progress notes, and, as needed, incident reports, I.S.P. documentation, and financial records.
Perform household and property maintenance to maintain the residence.
Serve as the program’s Human Rights Officer and ensure staff treat individuals respectfully and sensitively regarding cultural experiences, religion, sexual orientation, and privacy.
Assist with training new staff in residential work.
Assist with securing appropriate staffing for the program.
Perform other duties and projects as assigned by supervising personnel.