Assistant Manager - Walnut 2- Sun9-5,mo-Th12-8pm

Bay Cove Human Services, Inc.•Abington, MA
•Onsite

About The Position

Bay Cove Human Services is hiring an Assistant Manager for its Developmental Services – Growthways program. The role assists with the day-to-day administration, programming, and operations of community-based developmental service programs. It contributes to the agency’s mission through effective, compassionate services, advocacy, and leadership. The position is non-exempt and includes 40 hours per week, with at least one weekend day and at least 32 hours of direct care. The Assistant Manager reports to the House Manager (Program Director) or their designee. Staff supervision may be assigned.

Requirements

  • One to three years of previous work experience in a human-services setting; a college degree may substitute for one year of experience. These requirements may be waived by the Executive Director.
  • A GED or high school diploma; a college degree may substitute for one year of required human-services experience.
  • Department of Public Health certification in medication administration is required. Employees who are not certified at hire must become MAP certified within six months of hire and recertify every two years.
  • CPR and First Aid (SFA) certification is required; certification must be obtained within 30 days of hire.
  • A current driver’s license, clean driving record, and at least one year of driving experience.
  • Adequate reading, writing, communication, and computer literacy to perform agency functions.
  • Physical capability to perform necessary lifts or restraints.
  • Ability to use a personal cell phone and, to a limited extent, a personal vehicle; each program has an assigned program vehicle.
  • Authorization to work in the United States; the employer does not offer visa sponsorship.

Nice To Haves

  • Safety Care certification is required at some programs; where required, certification must be obtained within 90 days of hire.

Responsibilities

  • Follow the program model and its clinical, programmatic, quality, training, data-collection, community-relations, medication-administration, regulatory, and agency protocols.
  • Support and fill in for the Program Director in running the home and other assigned duties.
  • Attend and participate in staff meetings, and facilitate them when the Program Director is absent.
  • Use clinical judgment to observe, support, resource, and communicate on behalf of the program and individuals.
  • Assist with developing and reporting progress on individuals’ Individual Support Plans (ISPs).
  • Model, teach, and reinforce activities of daily living, including medication management, hygiene, cleaning, personal property management, relationship development, budgeting, and safety.
  • Help individuals plan menus and obtain balanced meals; assist with food shopping, food-account budgeting, and related paperwork for the Central Office.
  • Assist with documentation and monitoring of client, petty cash, and other assigned accounts.
  • Develop and implement engaging opportunities that support personal growth, independence, and self-reliance in line with individuals’ preferences and choices.
  • Support individuals in having varied opportunities to exercise control and make choices.
  • Know, facilitate, model, and teach program safety procedures, including crisis assessment, prevention, and intervention.
  • Help arrange, attend, and follow up on individuals’ appointments and meetings, including medical, dental, day-program, and agency appointments; advocate for individuals and ensure procedures and workflows are completed.
  • Maintain and model accurate program documentation, including progress notes, program data, medication records, staff communication logs, and, as needed, incident reports, ISP documentation, and financial records.
  • Perform household and property maintenance to support upkeep of the residence.
  • Serve as the program’s Human Rights Officer and ensure staff treat individuals respectfully and sensitively regarding cultural experiences, religion, sexual orientation, and privacy.
  • Assist in training new residential staff.
  • Assist in securing appropriate program staffing.
  • Perform other duties and projects assigned by supervising personnel.
  • Model professional and community behavior and supervise staff as assigned.
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