Assistant Manager - Ruth Road-sat9-5,T-Th12-8,fr1-9

Bay Cove Human Services, Inc.•Brockton, MA

About The Position

The Assistant Program Director assists with the day-to-day administration, programming, and operations of assigned community-based Developmental Services program(s). The role contributes to Bay Cove Human Services’ mission by providing effective, compassionate services, advocacy, and leadership. This is a non-exempt position reporting to the House Manager (Program Director) or their designee. The schedule is 40 hours per week, including at least one weekend day and at least 32 hours of direct care. The listed schedule is Saturday 9 a.m.–5 p.m., Tuesday–Thursday 12 p.m.–8 p.m., and Friday 1 p.m.–9 p.m. The pay rate is $22.44 per hour.

Requirements

1–3 years of previous work experience in a human services setting and a GED or high school diploma; a college degree may substitute for one year of human services experience. The Executive Director may waive these requirements.
Department of Public Health certification in medication administration is required. Employees not certified at hire must become MAP certified within six months of hire to retain employment; recertification is required every two years.
CPR and First Aid (SFA) certification is required; certification must be obtained within 30 days of hire.
A current driver’s license, a clean driving record, and one year of driving experience are required.
Adequate reading, writing, communication, and computer literacy to perform agency functions.
Physical capability to perform necessary lifts or restraints.
Use of a personal cell phone and/or vehicle; each program has an assigned program vehicle, and use of a personal vehicle is limited.
Candidates must be authorized to work in the United States; Bay Cove Human Services does not offer visa sponsorship.

Nice To Haves

Safety Care certification is required at some programs; where required, employees must become certified within 90 days of hire.

Responsibilities

Follow program models, clinical and quality protocols, training and data-collection requirements, and regulatory and agency policies; support or fill in for the Program Director in running the home.
Attend staff meetings, participate actively, and facilitate meetings when the Program Director is absent.
Use sound clinical judgment in observing, supporting, resourcing, and communicating on behalf of the program and the individuals it serves.
Assist with development and progress reporting for individuals’ I.S.P.s.
Model, teach, and reinforce activities of daily living, including medication management, hygiene, cleaning, personal-property management, relationship development, budgeting, and safety.
Help individuals plan balanced meals; assist with food shopping, food-account budgeting, and related forms for the Central Office.
Assist with documentation and monitoring of client, petty cash, and other accounts as assigned.
Develop and implement engaging opportunities that support individuals’ personal growth, independence, self-reliance, preferences, and choices.
Facilitate and teach program safety procedures, including crisis assessment, prevention, and intervention.
Help arrange, attend, and follow up on individuals’ appointments and meetings, including medical, dental, day-program, and agency appointments; advocate for individuals and ensure procedures and workflows are completed.
Maintain and model program documentation, including daily progress notes, program data, medication records, staff communication logs, and monthly progress notes; complete incident, I.S.P., and financial documentation as needed.
Perform household and property maintenance to maintain the residence.
Serve as the program’s Human Rights Officer and ensure individuals are treated respectfully and with sensitivity to cultural experiences, religion, sexual orientation, and privacy needs.
Assist with training new staff in residential work.
Assist with securing appropriate staffing for the program.
Perform other duties and projects assigned by supervising personnel.
Model and teach professional and community behavior; provide staff supervision as assigned.