CWC II Assistant Program Coordinator

Fresno Pacific University•Fresno, CA

About The Position

The Assistant Program Coordinator provides operational, administrative, and student support for the undergraduate social work certificated program at Fresno Pacific University. Working closely with the Program Coordinator, the role supports day-to-day program management and implementation during the program’s initial development and growth. It helps maintain operations, coordinate communications, support recruitment, manage student records and scheduling, and coordinate program logistics. The position also supports student intake, onboarding, orientation, registration, and inquiries; assists with data and records related to enrollment and program outcomes; and helps coordinate internships, workshops, and workforce development activities. The Assistant Program Coordinator collaborates with faculty, staff, community partners, and external agencies and contributes to continuous improvement and student success. The role is expected to uphold the university’s Christian mission, values, and faith expectations, and to serve students and colleagues in a Christ-centered higher education setting. The work is primarily in an indoor office environment, with frequent computer use and a fast pace with unscheduled interruptions. The role may involve travel to meetings and events and driving a personal or University vehicle. The starting wage is $35.00 per hour; actual compensation may vary based on qualifications, experience, and internal equity. The University offers a competitive benefits package, but specific benefits are not listed.

Requirements

Bachelor’s or Master’s degree in Social Work, Education, Public Health, Human Services, or a related field.
Experience with program coordination, higher education, workforce development, or grant-funded initiatives.
Strong organizational, communication, and project management skills.
Experience working with diverse student populations and community partners.
Ability to manage multiple priorities in a developing and fast-paced program environment.
Commitment to serving and inspiring students and colleagues in the context of a Christian university, including affirming the FPU Faith Expectations and supporting the Fresno Pacific Idea.
Ability to drive a personal or University vehicle to appointments.
Ability to regularly remain stationary for 80% of the time, move about an office, and operate a computer, keyboard, and other office productivity machinery.
Ability to occasionally position oneself to reach items on the floor and in high cabinetry; regularly lift or move up to 10 pounds and occasionally lift or move up to 40 pounds.
Ability to communicate in person and by telephone and read computer screens and paper documents.

Responsibilities

Provide day-to-day administrative support for program operations and implementation activities.
Coordinate scheduling for meetings, workshops, orientations, trainings, and recruitment events.
Maintain organized and confidential student files, program records, and databases.
Assist with purchasing, budget tracking, supply management, and preparation of program materials.
Support preparation of reports, documentation, spreadsheets, and compliance-related materials.
Serve as a secondary point of contact for prospective and enrolled students.
Assist with student intake, onboarding, orientation, and registration processes.
Respond to student inquiries and provide information about program requirements, deadlines, and resources.
Support recruitment and outreach activities, including presentations, tabling events, and communications campaigns.
Maintain communications with students about important program updates and activities.
Assist with data collection, entry, tracking, and reporting related to enrollment, retention, completion, and workforce outcomes.
Maintain accurate records in compliance with institutional and grant requirements.
Support monitoring of student progress and certification completion requirements.
Assist with organizing documentation for grant reporting and audits.
Support coordination of internships, workshops, and workforce development activities.
Collaborate with faculty, staff, community partners, and external agencies to support program initiatives.
Assist the Program Coordinator with implementation of marketing, outreach, and engagement strategies.
Participate in team meetings and contribute to continuous improvement efforts for program operations and student success.
Integrate Christian faith into role and responsibilities and uphold the University’s mission, vision, values, faith expectations, and the Fresno Pacific Idea.
Complete tasks in a timely manner with comprehensive, complete, and accurate work.
Communicate clearly, listen attentively, and seek to understand others.
Collaborate productively with colleagues of varying skill sets.
Perform other duties as assigned.