Program Assistant II

University of Wisconsin Stout • Oshkosh, WI

23h • Onsite

About The Position

The Program Assistant II provides advanced administrative and program support for the School of Nursing and Health Professions (SoNHP), reporting to the Dean of the College of Nursing, Health Professions, and STEM. In collaboration with the School Director, program leadership, and university offices, the position supports daily operations of professional programs and helps ensure compliance with University, State Board of Nursing, and accreditation requirements.

The role coordinates and processes student clinical site placements with public and private agencies; maintains compliance records; manages confidential data in multiple digital systems; and assists with program marketing, recruitment, retention, and graduation activities. It collaborates across campus, reviews program materials for accuracy and compliance, and may help guide student employees. As a primary contact for prospective and current students, faculty, staff, and community partners, the Program Assistant II provides professional communication and customer service while balancing multiple projects and deadlines. Regular on-campus presence is required.

The position is in the School of Nursing and Health Professions. Compensation starts at $21 per hour and is commensurate with experience. Minimum education is a high school diploma or equivalent. Applicants must submit a resume and cover letter. The role is listed as University Staff and Regular employment.

Requirements

• Demonstrated ability to draft clear, grammatically correct correspondence and professional documents, such as emails, reports, or letters, and communicate ideas effectively by phone and/or in meetings.
• Professional experience in an academic, administrative, or clerical office role.
• Professional experience with Microsoft Office Suite, including advanced functions, and demonstrated ability to learn new academic or software programs quickly.
• Proven ability to manage multiple projects or tasks simultaneously, prioritize responsibilities, and consistently meet deadlines in a fast-paced environment.
• High school diploma or equivalent.
• Ability to maintain confidentiality and exercise sound judgment in specialized program support work.
• Regular on-campus presence is required.

Nice To Haves

• Working knowledge of University and School of Nursing and Health Professions policies and procedures, including program prerequisites, holistic admission processes, and curricula.
• Comprehensive understanding of general policies and resources of a public university and/or college, including knowledge of FERPA as it applies to students.
• Expert knowledge of agency health requirements, medical terminology, medical records, lab reports, HIPAA, CDC, OSHA, clinical agency expectations for caregivers, and Wisconsin’s Care Giver Law.
• Intermediate-to-high proficiency with the University Student Information System, especially campus community, student enrollment, transcript requests, and application processing.
• Working knowledge of purchasing, travel expense reporting, and invoicing for the Universities of Wisconsin.

Responsibilities

• Maintain electronic and physical records related to work operations using established methods, organizational systems, policies, and procedures.
• Schedule logistics and secure resources for meetings, conferences, travel, and work unit operations.
• Serve as a first point of contact, provide basic organizational information through phone, in-person, and other communication channels, and route complex inquiries to appropriate entities.
• Collect, analyze, and prepare communication materials from established sources using technology.
• Send, receive, copy, and distribute communications according to established policies and procedures.
• Coordinate and process student clinical site placements with public and private agencies.
• Maintain accurate compliance records and manage confidential data in multiple digital systems.
• Assist with program marketing, recruitment, retention, and graduation activities.
• Collaborate across campus to support smooth processes and review program materials for accuracy and compliance.
• Provide customer service and professional communication to prospective and current students, faculty, staff, and community partners.
• May assist in guiding student employees.

Benefits

• Health plans starting at $45 per month.
• Vacation starting at 104 hours per year, prorated for start date.
• 36 hours of personal holiday and 9 legal holidays, prorated for start date.
• 5 hours of sick leave earned per biweekly pay period, totaling 130 hours per calendar year.
• Paid parental leave after six months of continuous employment.
• Wisconsin Retirement System pension with a 7.2% employer contribution for 2026.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED