Program Assistant II

Universities of Wisconsin • Oshkosh, WI

2d • Onsite

About The Position

The Program Assistant II provides advanced administrative and program support for the School of Nursing and Health Professions (SoNHP), reporting to the Dean of the College of Nursing, Health Professions, and STEM. Working closely with the School Director, program leadership, and university offices, this role supports daily operations of professional programs and helps ensure compliance with University, State Board of Nursing, and accreditation requirements.

The position coordinates and processes student clinical site placements with public and private agencies; maintains compliance records; manages confidential data in multiple digital systems; and assists with program marketing, recruitment, retention, and graduation activities. It collaborates across campus to support effective processes, reviews program materials for accuracy and compliance, and may help guide student employees.

As a primary contact for prospective and current students, faculty, staff, and community partners, the role requires exceptional customer service, professional communication, and the ability to balance projects and deadlines in a fast-paced environment. The successful candidate will be self-motivated, technologically proficient, able to exercise sound judgment in specialized program support, and committed to confidentiality. Regular on-campus presence is required.

Requirements

• High school diploma or equivalent.
• Demonstrated ability to draft clear, grammatically correct correspondence and professional documents, and communicate ideas effectively by phone and/or in meetings.
• Professional experience in an academic, administrative, or clerical office role.
• Professional experience with Microsoft Office Suite, including advanced functions, and demonstrated ability to learn new academic or software programs quickly.
• Proven ability to manage multiple projects or tasks simultaneously, prioritize responsibilities, and consistently meet deadlines in a fast-paced environment.

Nice To Haves

• Working knowledge of University and School of Nursing and Health Professions policies and procedures, including program prerequisites, holistic admission processes, and curricula.
• Comprehensive understanding of general policies and resources at a public university and/or college, including knowledge of FERPA as it applies to students.
• Expert knowledge of agency health requirements, medical terminology, medical records, lab reports, HIPAA, CDC, OSHA, clinical agency expectations for caregivers, and Wisconsin’s Caregiver Law.
• Intermediate to high-level proficiency with the University Student Information System, especially campus community, student enrollment, transcript requests, and application processing.
• Working knowledge of purchasing, travel expense reporting, and invoicing for Universities of Wisconsin.

Responsibilities

• Maintain electronic and physical records related to work operations using established organizational systems and policies.
• Schedule logistics and secure resources for meetings, conferences, travel, and work unit operations.
• Serve as a first point of contact, provide basic organizational information by phone, in person, and through other communication methods, and route complex inquiries to appropriate entities.
• Collect, analyze, and prepare communication materials from established sources using technology.
• Send, receive, copy, and distribute communications according to established policies and procedures.
• Coordinate and process student clinical site placements with public and private agencies.
• Maintain accurate compliance records and manage confidential data in multiple digital systems.
• Assist with program marketing, recruitment, retention, and graduation activities.
• Collaborate across campus, review program materials for accuracy and compliance, and potentially assist in guiding student employees.

Benefits

• Health plans starting at $45 per month.
• Vacation starting at 104 hours per year, prorated for start date.
• 36 hours of personal holiday and 9 legal holidays, prorated for start date.
• 5 hours of sick leave earned per biweekly pay period, totaling 130 hours per calendar year.
• Paid parental leave after six months of continuous employment.
• Wisconsin Retirement System pension with a 7.2% employer contribution for 2026.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED