Assistant Produce Manager

ZUPAN Enterprises oregon•Portland, OR

About The Position

The Assistant Produce Manager supports the Produce Manager in leading and directing department associates. The role calls for a passion for produce, strong team-building, and exceptional customer service. Together with the Produce Manager, the Assistant Produce Manager is accountable for department financial performance, including sales, gross, and shrink-reduction goals. The position helps create an inspiring customer experience through excellent service and high-quality, well-merchandised products. The Assistant Produce Manager manages a team of Produce associates and supports their training and development. The role also performs the duties and responsibilities of a Produce Department Associate. Work requires a flexible schedule that may include days, evenings, weekends, and holidays. The work environment includes temperature variations, wet conditions, uneven or slick surfaces, and continuous background noise.

Requirements

Excellent customer-service skills and a positive attitude.
Ability to collaborate and lead, as well as work independently.
Proven ability to mentor and develop team members.
Ability to manage multiple assignments at once.
Strong communication and organizational skills.
Self-motivated and solution-oriented.
Strong attention to detail and accuracy.
Ability to maintain a clean and safe work environment.
Current Oregon Food Handlers card.
Ability to work a flexible schedule based on department needs, including days, evenings, weekends, and holidays.
Successful experience working in a retail environment with demonstrated merchandising skills.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations.
Ability to present information effectively and respond to questions from managers, store managers, vendors, and customers.
Strong basic math skills, including addition, multiplication, division, and subtraction.
Ability to define problems, collect data, establish facts, draw valid conclusions, and solve practical problems.
Reliable attendance; ability to multitask, work at different paces, and meet deadlines.
Ability to stand for long periods; bend, lift, push, and pull carts with heavy loads; frequently lift or move up to 50 pounds; bend, stoop, climb, use stairs, and perform repetitive stretching and lifting.
Ability to use a box cutter, knives, and other department devices properly.

Nice To Haves

ServSafe certification.
At least 3 years of produce experience in a retail produce department.
Strong knowledge of fruit and vegetable varieties.
Strong customer-service background.

Responsibilities

Create an outstanding customer experience by providing exceptional, immediate, and attentive customer service, and follow through on customer questions and requests.
Ensure food quality, freshness, and presentation meet company standards.
Control inventory, order products, ensure freshness, and maintain an ample supply and variety of products.
Maintain shrink logs and transfer logs as needed.
Work with the Produce Manager to conduct scheduled inventories.
Achieve required sales, margin, expense, and labor targets.
Perform the duties and responsibilities of a Produce Department Associate.
Follow established food-safety procedures.
Maintain accurate retail pricing and signage.
Follow procedures and applicable health and safety codes to maintain a safe and sanitary work environment, including sanitation, safe work practices, and weights and measures.
Operate, maintain, and clean equipment safely and properly; monitor and maintain the produce production sanitation and cleaning checklist.
Report all injuries and accidents to the Store Director.
Practice proper lifting techniques.
Help cross-merchandise products with other departments.
Work with the Produce Manager to create and implement new cut-fruit, cut-vegetable, and other department programs.
Understand how the company's products differ from those at conventional stores and explain those differences to customers.
Manage the Produce department team of associates.
Train associates in proper product handling, storage and rotation, packaging, stocking, equipment operation, and display building.
Determine break schedules and ensure all required breaks are given.
Train and mentor team members to achieve development and financial goals.