Assistant Produce Manager

Fresh Thyme Market•Ballwin, MO

About The Position

The Assistant Produce Manager plans, directs, and supervises team members in the day-to-day operations of the produce department. The role supports exceptional customer service through ordering, receiving, stocking, and displaying products to maximize profits, while maintaining department cleanliness and following food-safety processes. The Assistant Produce Manager supervises, trains, and manages the department team in the Department Manager’s absence and supports department performance, staffing, and team development.

Requirements

High school diploma or equivalent.
Two to three years of related retail experience.
One year of management experience.
Ability to communicate clear, precise direction to team members.
Ability to resolve conflict by addressing root causes.
Ability to manage multiple tasks.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to consult with customers about department-related products.
Ability to lead a team that works safely.
Ability to mentor team members, including those in hourly positions.
Successful completion of all required certifications.
ServSafe certification.
Reliable and consistent attendance.

Nice To Haves

Previous experience in the natural foods industry.

Responsibilities

Assist with scheduling, staffing selection, and hiring to meet department staffing needs.
Support succession planning by identifying team members’ development needs, providing career paths, and participating in promotion decisions.
Support disciplinary actions and make recommendations concerning discharge.
Meet budgeted P&L goals, including department sales, labor, and margin plans.
Review sales goals, supply costs, stock loss and shrink results, and related goals.
Model exceptional, fast, and friendly customer service; review customer surveys and recent customer feedback.
Prepare, package, stock, and display merchandise appropriately; follow pricing and price-change requirements.
Follow food-safety requirements and order manually ordered items.
In the Department Manager’s absence, supervise, train, and manage the department team, including product washing, bundling, trimming, rotation, and facing according to department procedures.
Ensure inferior or out-of-code products are removed from display and not sold.
Ensure products are accurately priced and sale prices are current.
Consult with customers about department products as needed.
Execute advertising-set requirements, including signage.
Keep the backroom neat and organized and meet or exceed sales-floor condition expectations.
Ensure department team members are thoroughly trained and have completed required training.
Promote a safe work environment and attend work reliably and consistently.
Use the production planner and Fresh Dashboard appropriately.
Complete other daily tasks as required.