Assistant Practice Manager

Willamette Dental•Tumwater, WA
•$31 - $38

About The Position

Under general supervision, the Assistant Practice Manager assists with supervising and managing the daily operations of a large dental office or several smaller offices. The role helps maintain efficient office operations and staff schedules, and oversees office activities to support effective appointment scheduling and patient care. The position reports to the Director of Operations. It may involve exposure to protected health information (PHI), which must be handled in accordance with HIPAA.

Requirements

  • Bachelor’s degree, preferably in healthcare administration, and two years of company experience or three years of experience working in a medical or dental office; alternatively, an equivalent combination of education and experience that provides the ability to perform the essential functions.
  • Ability to perform the essential functions of the position.

Nice To Haves

  • Master’s degree in business or healthcare administration.

Responsibilities

  • Assist in supervising dental office activities to ensure efficient, effective patient care operations.
  • Ensure corporate policies and procedures are implemented and followed.
  • Help ensure cost-effective office operations.
  • Arrange staff coverage when the Practice Manager is absent.
  • Help maintain a safe work environment and uphold safety procedures, infection-control requirements, and other regulations.
  • Help maintain doctor and hygiene schedules to optimize patient flow, and oversee the receipt and distribution of patient records.
  • Assist with monitoring the office budget, ordering office and dental supplies, and controlling inventory.
  • Assist with responding to patient concerns and issues, and monitor patient account adjustments and updates to account information.
  • Perform Care Advocate duties as needed.
  • Ensure legal requirements are followed, including HIPAA and FDA requirements.
  • Provide input for performance reviews.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Tuition reimbursement
  • Flexible spending accounts
  • 401(k) retirement plan with 5% match
  • Accidental death and dismemberment insurance
  • Life insurance
  • Voluntary disability insurance
  • Commuter benefits
  • Two complimentary pairs of Fig scrubs for clinical roles
  • Employee assistance program
  • At least 120 hours of paid time off (PTO) per employment year for eligible employees
  • Seven paid holidays annually
  • Incentive pay in accordance with the company plan
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