Assistant Practice Manager

BluePearl Pet Hospital•Tacoma, WA

1d•$36 - $52•Onsite

About The Position

BluePearl Pet Hospital in Tacoma, WA is seeking an experienced Assistant Practice Manager to join our state-of-the-art emergency and specialty hospital! This pay band is dependent on experience and advancement through the Kahuna leveling system. The Assistant Practice Manager assists the Practice Manager in the daily operational function of the hospital’s operations and assumes managerial responsibility for the hospital’s operations in the Practice Manager’s absence.

Requirements

Experienced Assistant Practice Manager
Excellent time management, follow-through, and organizational skills
Ability to build successful teams that provide premier customer service and patient care
Unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment-based green card.

Nice To Haves

Passionate leader

Responsibilities

Direct and supervise associates.
Create appropriate organizational environment and value systems that stimulate the morale and productivity of the workforce and its leadership.
Collaborate with training and clinical staff to ensure that training and quality goals are met.
Coach and lead through effective feedback to associates through the supervisory team.
Monitor and evaluate operations on a daily basis.
Partner with the Practice Manager to develop action plans to maximize hospital efficiency and supervise the implementation of improvements.
Are responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination, and the maintenance of all personnel records.
Partner with the Practice Manager in budget preparation and ensure revenue targets and training goals are met.
Review and approve employee schedules to accommodate the patient needs of the hospital.
Ensure the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the hospital.
Construct and submit timely and accurate reports on a daily/weekly/monthly or as required basis.
Maintain thorough familiarity and ensure compliance with state and federal regulations, Standard Operating Procedures, and Occupational Safety and Health Administration (OSHA) guidelines.
Build rapport with clients and referring DVMs to ensure an overall high level of customer satisfaction with the hospital and services we provide.
Minimize hospital liability through constant risk management review.
Investigate all unsafe situations and situations/complaints.
Work with the Practice Manager in creating and maintaining a positive team environment.