Assistant Practice Manager
About The Position
BluePearl Pet Hospital in Reno, Nevada, is seeking an experienced Assistant Practice Manager for its emergency and specialty hospital. The Assistant Practice Manager assists the Practice Manager with daily hospital operations and assumes managerial responsibility for those operations when the Practice Manager is absent. The role involves supervising associates, supporting staff development and training, monitoring operational performance, and helping ensure the hospital delivers high-quality patient care and customer service. The position pays $32–$42 per hour as a starting range, dependent on experience.
Requirements
- Experienced leader with strong time management, follow-through, and organizational skills.
- Current, unrestricted authorization to work in the United States; must not require future employment-based green card sponsorship.
Responsibilities
- Direct and supervise associates.
- Create an organizational environment and value systems that support workforce and leadership morale and productivity.
- Collaborate with training and clinical staff to meet training and quality goals.
- Coach and lead associates through effective feedback delivered through the supervisory team.
- Monitor and evaluate hospital operations daily.
- Partner with the Practice Manager to develop action plans that maximize hospital efficiency and supervise implementation of improvements.
- Manage personnel functions, including hiring, work assignment and direction, development and training, disciplinary actions, termination, and personnel record maintenance.
- Partner with the Practice Manager in budget preparation and ensure revenue targets and training goals are met.
- Review and approve employee schedules to accommodate hospital patient needs.
- Ensure adequate inventory and adjust levels of goods and supplies needed to operate the hospital.
- Prepare and submit accurate, timely reports on a daily, weekly, monthly, or as-required basis.
- Maintain familiarity with and ensure compliance with state and federal regulations, Standard Operating Procedures, and OSHA guidelines.
- Build rapport with clients and referring DVMs to support customer satisfaction with the hospital and its services.
- Minimize hospital liability through ongoing risk management review.
- Investigate unsafe situations and situations or complaints.
- Work with the Practice Manager to create and maintain a positive team environment.
Benefits
- Trupanion pet insurance and associate discounts on pet treatments, procedures, and food.
- Talent development programs and leadership workshops.
- Annual continuing education allowance and free continuing education sessions.
- BluePearl University training and access for clinicians to more than 2,000 medical journals.
- Medical, dental, vision, and life insurance options.
- Parental leave benefits.
- Flexible work schedules.
- 401(k) and retirement planning.
- Paid time off and floating holiday plans.
- Health and well-being resources, including support for stress management, mental health awareness, compassion fatigue, burnout, communication, and conflict management.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
