Assistant Parts Manager - Ford
Ciocca Automotive Careers•Quakertown, PA
About The Position
Ciocca Ford of Quakertown is hiring an energetic, enthusiastic, and motivated automotive parts professional to join its team. The Assistant Parts Manager supports the Parts Manager, oversees inventory and expenses, coordinates parts availability for scheduled repairs, supervises and trains parts counter associates, addresses customer complaints, and stays current on manufacturer warranty, policy, and return procedures.
Requirements
- High school diploma or equivalent.
- Valid driver's license and clean driving record.
- Excellent customer service skills.
Nice To Haves
- Two or more years of related experience in an automotive parts management position preferred.
- Two years of sales experience preferred.
Responsibilities
- Assist the Parts Manager with all duties.
- Handle parts inventory and track all expenses.
- Work with the Service Manager to ensure parts are in stock or ordered in a timely manner for scheduled repairs.
- Train and supervise parts counter associates to meet department and company goals.
- Handle and resolve customer complaints courteously and professionally.
- Stay up to date on manufacturer warranty, policy, and return procedures.
Benefits
- Paid time off and holidays.
- Air-conditioned shops and facilities that are regularly upgraded.
- 401(k) retirement plan with company matching.
- Medical, dental, prescription, and vision insurance.
- Advancement opportunities within the Ciocca Automotive Family.
- Employee discounts on purchases, repairs, service, and car washes.
- Supportive and collaborative work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
