Assistant Parts Manager - Ford

Ciocca Management Company Inc • Quakertown, PA

10d • Onsite

About The Position

Ciocca Ford of Quakertown is hiring an energetic, enthusiastic, and motivated parts professional to support its growing team. The Assistant Parts Manager assists the Parts Manager with department duties, inventory and expense tracking, parts availability for scheduled repairs, and the training and supervision of parts counter associates. The role also involves resolving customer complaints professionally and staying current on manufacturer warranty, policy, and return procedures.

Requirements

• At least 2 years of related experience in an automotive parts management position preferred.
• 2 years of sales experience preferred.
• Excellent customer service skills.
• High school diploma or equivalent.
• Valid driver’s license and clean driving record.

Responsibilities

• Assist the Parts Manager with all duties.
• Handle parts inventory and track expenses.
• Work with the Service Manager to ensure parts are in stock or ordered in a timely manner for scheduled repairs.
• Train and supervise parts counter associates to meet department and company goals.
• Handle and resolve customer complaints courteously and professionally.
• Stay up to date on manufacturer warranty, policy, and return procedures.

Benefits

• Paid time off and holidays.
• Air-conditioned shops and facilities that are regularly upgraded.
• 401(k) retirement plan with company matching.
• Medical, dental, prescription, and vision insurance.
• Advancement opportunities within the Ciocca Automotive Family.
• Employee discounts on purchases, repairs, service, and car washes.
• Supportive and collaborative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED