Assistant Operations Manager, Aviation Logistics

PCSI Careers•Norfolk, VA
•Onsite

About The Position

PCSI is looking for an Assistant Operations Manager to lead a naval aviation logistics team at Naval Station Norfolk and Naval Station Oceana in support of the contract's Project Manager. The Assistant Operations Manager is a hands-on leader that oversees day-to-day operations on-site at the Norfolk warehouse, maintaining visibility with warehouse staff, providing training and guidance, and coordinating team communication. This position plays a key part in planning ahead for material movement and special projects, ensuring operational readiness through staffing and customer communication. The Assistant Operations Manager also acts as a customer point of contact and needs to understand the big picture of the operation to research issues and problem-solve. Typical hours are Monday-Friday, within the hours of 7:00am-5:00pm, and this position provides on-call support as needed in emergencies. This position requires strong knowledge of naval aviation logistics and at least 5 years of aviation logistics supervisory experience within the last 7 years. All candidates must have or be able to obtain an active secret clearance.

Requirements

  • High school diploma or GED, college credit preferred.
  • Minimum of five (5) years of supervisory experience in military Base Operations Support (BOS) and aviation logistics within the last 7 years required.
  • Requires intermediate knowledge of Microsoft Office applications and PC functions, as well as federal laws such as FAR, CFR, SCA, OSHA, ADA, EPA, and JCAHO.
  • Possess a valid driver’s license and maintain good driving record.
  • If required, ability to obtain and maintain security clearance and base access to assigned site(s).
  • Ability to pass criminal, financial, drug, and driving screening.
  • Ability to be insured as an authorized driver for the Company.

Nice To Haves

  • Navy Enterprise Resource Planning (ERP) system experience preferred.
  • Class A CDL preferred.

Responsibilities

  • Provide day-to-day leadership and oversight for operations across two assigned sites, ensuring contract work is performed properly, on time, safely, and within budget.
  • Remain actively engaged in daily aviation logistics and warehouse operations to understand priorities, identify issues, and ensure employees have the information and support needed to perform their work.
  • Oversee the flow of material from requisition through receipt and delivery, applying an understanding of Navy aviation logistics to maintain reliable support for customer operations.
  • Plan for changes in material movement and workload, including special projects.
  • Anticipate staffing and operational needs so both sites are prepared to maintain support as priorities shift.
  • Ensure contractual compliance through surveillance, audits, and hands-on inspections of work, taking immediate action when work is not completed to standards.
  • Order and maintain required supplies, equipment, and tools; submit invoices; and evaluate and recommend resources necessary for job functions.
  • Ensure adherence to Quality Control and Safety Plans.
  • Promote Management of Safety (MOST) philosophy and practices.
  • Maintain regular communication with the Project Manager and may be required to fill in for the Project Manager as needed.
  • Communicate and coordinate regularly with the Project Manager, Director of Operations, Safety & Risk Mitigation, and the customer/COR on operational priorities, established goals, emerging issues, and site-specific needs.
  • Serve as a primary point of contact for customer support needs.
  • Research the cause of material delays or service issues, resolve problems, and communicate findings and next steps to the customer and internal teams.
  • Participate in regular customer planning meetings to discuss upcoming operations, staffing requirements, and delivery coordination.
  • Work with Navy delivery teams and other stakeholders to ensure plans, responsibilities, and expectations are understood.
  • Coordinate with warehouse supervisors to share operational information, align work between sites, and address staffing, training, and performance needs.
  • Maintain a visible presence in the warehouse and provide employees with hands-on training, guidance, and coaching on procedures, priorities, and customer requirements.
  • Recruit, hire, train, and lead employees to meet contract requirements.
  • Collaborate with Workforce Development to place employees in suitable positions and provide appropriate accommodations as required.
  • Administer corporate personnel policies in accordance with the contract and Employee Handbook.
  • Support the People Team in investigations, inquiries, and implementation of actions and policy.
  • Process employee time sheets, new hire and termination paperwork, and other administrative tasks by established deadlines.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

  • Base pay of $70,000-$80,000, depending upon experience.
  • Annual bonus opportunity up to 8%.
  • Comprehensive medical, dental, and vision coverage with 100% employer-paid premiums for Employee Only plans.
  • 401(k) with company match up to 6%, with pre-tax and Roth options, and 100% immediate vesting upon eligibility.
  • Company-paid short-term and long-term disability, plus additional voluntary benefit options.
  • 21 days of PTO each year, in addition to all federal holidays.
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