Assistant Operations Coordinator

SOCOTEC • Farmingdale, NY

1d • Onsite

About The Position

SOCOTEC is seeking an Assistant Operations Coordinator to support the daily deployment and routing of more than 50 field inspectors. The role works with the Operations & Dispatch Team to coordinate inspections, communicate with clients and field staff, dispatch work orders, and maintain accurate project records. Candidates may have inspection-scheduling experience or be new to the field. The position offers advancement opportunities for people who demonstrate initiative and a desire to grow.

This is a full-time, in-office position based in Farmingdale, New York, five days a week.

Requirements

• Proficient in Microsoft Office and computer literate.
• Able to work effectively in a fast-paced environment.
• Customer-focused and team-oriented.
• Proactive, self-starting, and a strong problem solver.
• Comfortable working with clients, operational staff, field personnel, and management.
• Strong interpersonal and communication skills.
• Able to multitask and manage competing priorities.
• High attention to detail and exceptional organizational skills.
• Knowledge of New York City and its five boroughs is required.

Nice To Haves

• Inspection-scheduling experience; candidates without this experience will also be considered.

Responsibilities

• Work collaboratively with the Operations & Dispatch Team to provide field employees with accurate and compliant work instructions.
• Provide excellent customer service and maintain accurate records of job status updates.
• Coordinate and schedule field inspectors while communicating daily with clients.
• Dispatch work orders and project details to inspectors by phone and email.
• Provide timely updates and follow up on multiple active construction projects.
• Monitor inspector activity, process paperwork, and enter accurate information into internal systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed