Assistant Operations Coordinator

SOCOTEC • East Farmingdale, NY

2d • Onsite

About The Position

SOCOTEC is seeking an Assistant Operations Coordinator to support the daily deployment and routing of more than 50 field inspectors. The role may suit someone with or without inspection-scheduling experience. The ideal candidate is self-motivated, energetic, responsible, and eager to learn. Advancement opportunities are available for individuals who demonstrate initiative and a desire to grow.

This is a full-time, in-office position based in Farmingdale, New York, with work in coordination with the Operations & Dispatch Team.

Requirements

• Proficiency in MS Office and general computer literacy.
• Ability to work effectively in a fast-paced environment.
• Customer-focused and team-oriented approach.
• Proactive, self-starting attitude and strong problem-solving skills.
• Comfort communicating with clients, operational staff, field personnel, and management.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• High attention to detail and exceptional organizational skills.
• Knowledge of New York City and its five boroughs is required.

Nice To Haves

• Inspection-scheduling experience; the role is also open to candidates without it.

Responsibilities

• Work collaboratively with the Operations & Dispatch Team to ensure accurate and compliant work instructions are provided to field employees.
• Provide excellent customer service and maintain accurate records of job status updates.
• Coordinate and schedule field inspectors while communicating daily with clients.
• Dispatch work orders and project details to inspectors by phone and email.
• Provide timely updates and follow-ups on multiple active construction projects.
• Monitor inspector activity, process paperwork, and enter accurate information into internal systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed