Assistant - Office Operations - Orthopedics

Henry Ford Health•Novi, MI

About The Position

Works in a customer service capacity, providing administrative and clerical support to patients and customers in a medical setting. The role supports office operations for Orthopedics.

Requirements

  • High school diploma equivalency or one year of applicable cumulative job-specific experience.
  • Required professional licensure or certification may be used in lieu of education or experience, if applicable.

Responsibilities

  • Greet patients and visitors; check patients in and out; obtain necessary documentation; and verify and enter demographic information.
  • Obtain and verify insurance authorizations and precertification.
  • Complete medical record release requests and schedule and confirm patient appointments.
  • Enter, review, and submit charges for patient procedures and services daily.
  • Collect co-payments and reconcile daily reports and deposits for accuracy.
  • Provide general office and clerical support to the assigned area.
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