Assistant -Office Operations - Family Practice

Henry Ford Health•Novi, MI
•Onsite

About The Position

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. The position is in the Family Medicine - Outpatient Clinic at Providence Park Hospital in Novi, Michigan, and is scheduled for 40 hours per week on the day shift, Monday through Friday, including one late evening.

Requirements

  • High school diploma equivalency or one year of applicable cumulative job-specific experience.
  • Required professional licensure or certification may be used in lieu of education or experience, if applicable.

Responsibilities

  • Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
  • Verifies and enters demographic information.
  • Obtains and verifies insurance authorizations and precertification.
  • Completes medical record release requests and schedules and confirms patient appointments.
  • Enters, reviews, and submits charges for patient procedures and services daily.
  • Collects co-payments and reconciles daily reports and deposits for accuracy.
  • Provides general office and clerical support to the assigned area.
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