Assistant Nurse Operations Manager

Baptist Health • Homewood, AL

19d

About The Position

The Assistant Nurse Operations Manager (ANOM) manages a designated unit or department, including nursing practice and administrative oversight. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on unit operations, including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.

The role shares 24/7 accountability with the Nursing Operations Manager and combines nursing leadership, staff management, quality improvement, financial oversight, and direct patient care as operational needs require. The ANOM supports Baptist Health’s mission to improve the health and quality of life of the individuals and communities it serves.

Requirements

• Bachelor of Science in Nursing (BSN) is required if the candidate does not have a Master of Science in Nursing (MSN).
• Two years of experience as a Registered Nurse in an acute setting.
• Current Registered Nurse licensure in Alabama or through the Nurse Licensure Compact (NLC).
• Current Basic Life Support (BLS) certification.
• Excellent interpersonal skills and the ability to work in a team environment.
• Superior clinical and critical-thinking skills for the assigned unit or department.
• Maintain active membership in a professional organization.

Nice To Haves

• Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or a BSN with a graduate degree in business or a health-related field.
• Advanced Cardiovascular Life Support (ACLS).
• Pediatric Advanced Life Support (PALS).
• Neonatal Resuscitation Program (NRP).
• Trauma Nurse Core Course (TNCC).

Responsibilities

• Share 24/7 accountability with the Nursing Operations Manager.
• Participate in recruiting and selecting unit team members through interviews, peer selection, and candidate evaluation.
• Coordinate with the Unit/Department Nursing Operations Manager and Human Resources on corrective action, progressive discipline, and career advancement.
• Investigate event reports and provide feedback to the Nursing Operations Manager and team members; ensure incident reports are appropriately completed and follow up on event reports as needed.
• Oversee unit schedules to ensure appropriate staffing mix for each shift and patient care needs.
• Oversee patient flow and intervene as indicated to achieve expected outcomes.
• Conduct Nurse Leader rounds and reviews to identify deviations from nursing best practices and regulatory or hospital standards.
• Participate in process and quality improvement initiatives to improve outcomes and standard work; monitor compliance and outcomes, identify trends, and lead improvement initiatives.
• Ensure team members uphold the customer experience and provide service recovery to patients and families as needed.
• Interact with patients and families to provide instruction, encourage participation in care, and coordinate nursing activities.
• Participate in or lead staff meetings, GEMBA board activities, and huddles, demonstrating ownership of the unit and its outcomes.
• Perform direct patient care as required to meet operational needs.
• Communicate clearly and effectively; advocate for nursing staff and represent concerns of patients, families, and staff.
• Implement strategies that promote education, health, and safety; foster diversity, equity, and inclusion; engage staff in decision-making; and use effective conflict resolution.
• Model professional behavior, mentor and coach team members and colleagues, and promote a safe work environment, including coordinating follow-up related to workplace violence occurrences.
• Manage human resources functions, including recruitment, retention, supervision, coaching, productivity, clinical evaluations, performance reviews, and timely team member assessments.
• Ensure team members meet certification, licensure, and required education expectations, and encourage their professional development.
• Support evidence-based practice changes aligned with high-quality nursing practice, research, organizational standards, and national standards.
• Manage time and resources efficiently to maximize unit productivity and promote cost-effective use of equipment and supplies.
• Participate in personal and professional development activities, maintain active membership in a professional organization, and uphold ethical practice standards.
• Maintain regular and punctual attendance consistent with applicable policies and laws, and comply with Baptist Health policies and procedures.
• Respect the rights and privacy of others and maintain the confidentiality of staff information.

Benefits

• Medical, dental, and vision coverage.
• 403(b) retirement savings plan with matching.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Paid time off, up to five weeks to start.
• Life insurance.
• Extended Leave Plan (ELP).
• Family care benefits for childcare, elder care, and pet care.
• Educational benefits, including tuition reimbursement and monthly payments to help pay down graduate school debt.
• Benefits start on day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager