Nurse Operations Manager

Sanitas•Largo, FL

3d•Onsite

About The Position

The Nurse Operations Manager performs administrative and nursing duties while supervising and caring for patients with needs ranging from minor treatment to acute illness in a free-standing outpatient facility providing unscheduled care. The position supports efficient delivery of emergency medicine specialty services and outpatient care. The manager supervises the clinical team, helps maintain high-quality clinical operations, and also performs the responsibilities of a Registered Nurse. The role oversees clinical staffing and workflow, staff training, equipment and inventory, linen and medication processes, quality audits, and adherence to clinical protocols. It represents the organization during surveys involving the clinical area, participates in quality assurance and performance improvement activities, and supports the Facility Leader. The position may require travel between local facilities within a 50-mile radius to cover shifts.

Requirements

Associate's degree.
At least 5 years of nursing experience, including 3 years in Emergency Medicine.
Active Florida RN license.
Successfully credentialed at each facility through its routine privilege and credential process.
ACLS and PALS certifications.
Successfully pass a background check and drug test.
Proficiency with Windows-based computers and common programs such as MS Word, Excel, and Outlook, and with electronic communication.
Positive communication skills, including the ability to proficiently read, write, and speak English; advanced English is required.
Ability to work independently in a fast-paced environment.
Ability to perform duties in a busy medical environment, including standing, walking, teaching, public speaking, pulling, pushing, and lifting.
Ability to stand and work up to a 12-hour shift in the facility.
Ability to travel between local facilities within a 50-mile radius to cover shifts as requested.
RNs currently employed by or affiliated with medical marijuana clinics are ineligible for hire.
Ability to meet the physical demands of the role, including regularly exerting up to 10 pounds of force, frequently exerting 30 pounds, and occasionally exerting 50 pounds; frequent reaching, bending, balancing, kneeling, crouching, crawling, pushing, and pulling; and required close, distance, peripheral, and depth vision and focus adjustment.

Nice To Haves

Healthcare leadership or management experience is strongly preferred.
Spanish and Creole language skills are preferred.

Responsibilities

Build relationships with patients and employees and support a culture of passion and enthusiasm.
Conduct routine growth meetings with RNs and PCCs.
Identify improvements to meet or exceed organizational quality metric goals.
Adhere to and promote protocols.
Oversee and coordinate maintenance of clinical-area equipment.
Complete checklists and assigned tasks by deadlines.
Generate a fair clinical staff schedule and ensure all shifts are covered.
Coordinate and oversee clinical training for team members, including providers, lab team members, and radiology technicians.
Represent GEMD during clinical-area surveys, including DOH, COLA, AHCA, and JC surveys.
Participate in quality assurance and performance improvement activities, including hand-washing, chart, and room-turnover audits, as well as other audits as directed.
Maintain quality standards by updating protocols as needed, recommending current best practices, and bringing unsafe practices to the Facility Leader's attention.
Ensure clinical-area workflow during the workday and address issues and challenges.
Oversee inventory processes, including ordering, addressing back orders, and submitting inventory updates on time.
Work with the Facility Leader on employee health initiatives, including TB testing, Hepatitis B immunizations, and flu vaccine administration.
Oversee linen ordering.
Manage medication ordering and proper disposal or return in accordance with DEA regulations.
Provide ongoing team education and training on new or updated processes and equipment.
Actively participate in hiring and termination of clinical team members and departmental meetings.
Serve as a resource for staff and support the Facility Leader in their absence.
Follow information-security policies and the management system, contribute to their effectiveness, and report on their performance.
Perform all responsibilities of the Registered Nurse position.
Travel between local facilities within a 50-mile radius to cover shifts as requested.