Assistant Neighborhood Sales Manager

Stanley Martin•Florence, SC

About The Position

The Assistant Neighborhood Sales Manager (ANSM) supports the Neighborhood Sales Manager in setting up and running the neighborhood sales office. The role is based in an assigned model home or sales office, with the day typically starting between 9 and 10 a.m. The ANSM welcomes prospects and appointments, learns what matters to them in their home search, and shows available homes. The ANSM also maintains sales and marketing materials, checks their accuracy—including website details—and helps homebuyers throughout the buying process by answering questions about home progress, loans, and other matters. The role coordinates with corporate marketing on neighborhood events and submits home listings to StanleyMartin.com and the MLS. The ANSM helps maintain the neighborhood’s presentation, deliver high-quality customer service, and contribute to neighborhood sales goals. The position is intended for someone eager to learn the Neighborhood Sales Manager role and the Stanley Martin Way while embodying the company’s mission, vision, and values.

Requirements

  • Motivated by friendly competition and achieving sales goals.
  • Demonstrates active listening, confidence, and respect when communicating.
  • Has used a customer-service approach in previous work.
  • Eager to learn new technology quickly.
  • Detail-oriented when reviewing marketing materials and sales contracts.
  • Able to stay organized while tracking prospect outreach and sales needs.
  • Able to think critically about situations.
  • Able to work until 6 p.m. and on weekends.
  • Proficient with software systems, including Microsoft Office.

Responsibilities

  • Support the Neighborhood Sales Manager in setting up the sales office for success.
  • Greet prospects and appointments at the model home and learn about their home-search priorities.
  • Show available homes to prospective buyers.
  • Organize, assemble, and restock brochure materials.
  • Audit sales and marketing materials, including website content, for accuracy.
  • Contact customers weekly to answer questions about home progress, loan information, and other matters during the buying process.
  • Coordinate with corporate marketing to announce neighborhood events and updates to prospective homebuyers.
  • Submit home listing information to StanleyMartin.com and the MLS.
  • Help maintain the appearance of the neighborhood and provide high-quality customer service.
  • Contribute to achieving the neighborhood sales goal.
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