Assistant Neighborhood Sales Manager

Stanley Martin•Elgin, SC
•Onsite

About The Position

The Assistant Neighborhood Sales Manager (ANSM) supports the Neighborhood Sales Manager in preparing and maintaining the sales office and helping the neighborhood achieve its sales goals. The role is based in an assigned model home or sales office, with the workday starting between 9 and 10 a.m. The ANSM welcomes prospects and appointments, learns about customers’ home-search priorities, and shows available homes. The position also helps maintain brochures and other sales materials, audits sales and marketing information—including website details—for accuracy, and supports homebuyers throughout the buying process. This includes weekly customer conversations about home progress, loan information, and other questions. The ANSM coordinates with corporate marketing on neighborhood events, submits home listings to StanleyMartin.com and the MLS, and helps ensure the neighborhood is well presented and customers receive high-quality service.

Requirements

  • Motivated by friendly competition and achieving sales goals.
  • Demonstrates active listening, confidence, and respect when communicating.
  • Previous experience using a customer-service approach at work.
  • Eager and able to learn new technology quickly.
  • Detail-oriented when reviewing marketing materials and sales contracts.
  • Able to stay organized while tracking prospect outreach and sales needs.
  • Able to think critically about situations.
  • Able to work until 6 p.m. and on weekends.
  • Proficient with software systems, including MS Office.

Responsibilities

  • Support the Neighborhood Sales Manager in setting up the sales office for success.
  • Greet prospects and appointments at the model home and learn what matters to them in their home search.
  • Show available homes to prospective buyers.
  • Organize, assemble, and restock brochure materials.
  • Audit sales and marketing materials, including website information, for accuracy.
  • Communicate with customers each week to answer questions about home progress, loan information, and other matters during the buying process.
  • Coordinate with corporate marketing to announce upcoming neighborhood events and happenings to prospective homebuyers.
  • Submit home listing information to StanleyMartin.com and the MLS.
  • Help maintain the appearance of the neighborhood and provide high-quality customer service while contributing to neighborhood sales goals.
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