Three Oaks Assistant Marina Manager

City of Crystal Lake•Crystal Lake, IL
•Onsite

About The Position

The Assistant Marina Manager is a seasonal supervisory position at Three Oaks Recreation Area, assisting with the daily operation and supervision of the marina, parking gate, and beach gate. The role is typically scheduled from April through October. Hours are weather dependent, with a goal of scheduling 40 hours per week. The position must work a portion of holiday weekends, including Memorial Day, Father's Day, Independence Day, and Labor Day. The Assistant Marina Manager works normally without direct supervision and exercises independent judgment. The position reports to designated staff in the City Manager's Office, supervises seasonal employees, and also serves as a rotating Manager on Duty for all activities at Three Oaks Recreation Area. The successful candidate provides operational, staff, customer-service, cash-control, safety, and facility support. Employment offers are subject to successful completion of a background check, physical, and drug screen. The position remains open until filled, and applications are considered as received.

Requirements

  • At least 18 years of age.
  • Valid Illinois driver's license.
  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Technical skills in various software programs.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Excellent customer service skills, including the ability to deal tactfully with the public.
  • High integrity when dealing with sensitive information.
  • Ability to exercise independent judgment in varied situations.
  • Ability to meet the position's physical demands, including occasional lifting and/or moving of more than 50 pounds and, with appropriate assistance, more than 100 pounds.
  • Successful completion of a background check, physical, and drug screen as a condition of employment.

Nice To Haves

  • Previous experience in staff supervision, training, inventory, and cash control.
  • Ability to demonstrate leadership in facility operations.

Responsibilities

  • Assist with planning, organizing, and scheduling marina, beach, and parking gate work shifts and supervise employees performing retail, general operations, and customer service functions.
  • Ensure efficient fee collection, proper cash control, and daily cash-out procedures throughout the operation.
  • Operate support craft on the lake in response to calls involving batteries, motors, and enforcement of safety policies.
  • Monitor lake and weather conditions through observation and weather-tracking applications.
  • Assist lifeguard staff during lake emergencies.
  • Assist with reporting regular evaluations of employee capabilities and behaviors to designated staff in the City Manager's Office.
  • Assist with supervising employees, coordinating and inspecting work activities, and ensuring schedules are met and work is performed safely and efficiently according to standard operating practices and procedures.
  • Assist with coordinating and supervising functions at the marina, parking gate, and beach gate.
  • Coordinate opening and closing of the marina, parking gate, and beach gate.
  • Assist with boat movement in and out of the water, transport boat batteries, and coordinate attachment of marina supplies, including motors and batteries, to boats.
  • Assist with first aid and water rescue situations throughout the facility.
  • Assist in maintaining the cleanliness of the beach, spray park, and playground area.
  • Assist with performing and documenting regular water testing.
  • Assist with collection, issuance, and care of beach and marina rental equipment.
  • Assist with planning, developing, and evaluating public and employee safety issues at Three Oaks Recreation Area.
  • Regularly inspect grounds, buildings, and equipment for safe conditions, report deficiencies to appropriate staff, and enforce facility rules.
  • Provide effective and efficient customer service and promote and maintain responsive community relations.
  • Complete a lake patrol boat and water safety course upon employment.
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