Assistant Managing Partner

Torchy's Tacos•Glen Allen, VA

About The Position

As an Assistant Managing Partner, you will help lead Back of the House (BOH) and Front of the House (FOH) operations and ensure a consistently exceptional guest experience. You will uphold standards for food quality, safety, cleanliness, hospitality, and community engagement while aligning with Torchy’s mission and values. This results-oriented leadership role calls for thriving in a fast-paced environment and developing team members to achieve excellence. You will manage kitchen operations, including food preparation, inventory, and equipment maintenance; ensure scratch-made menu items meet quality standards; and champion guest hospitality. You will support local store marketing, hire, train, and schedule team members across BOH and FOH, and mentor team members and develop future leaders. You will also oversee food costs, labor, operational efficiency, recipe adherence, health and safety compliance, and shift performance. You will evaluate Mystery Shop and Damn Good Restaurant Assessment results and implement improvement plans. Other duties may be assigned.

Requirements

  • At least 3 years of restaurant management experience in a fast-paced environment, including kitchen and guest-facing operations.
  • Proven ability to lead and develop diverse teams while maintaining high operational and hospitality standards.
  • Comprehensive knowledge of food safety and restaurant operations best practices.
  • Required state alcohol-server and Manager ServSafe certifications.
  • Proficiency in managing budgets, schedules, and inventory.
  • Ability to lift, push, pull, or carry objects up to 40 pounds and stand or walk for extended periods.
  • Ability to adapt to changing priorities and unforeseen challenges while maintaining composure under pressure.
  • Resourcefulness and creativity in solving problems.

Nice To Haves

  • Bilingual English/Spanish.

Responsibilities

  • Manage BOH operations, including food preparation, inventory, and equipment maintenance, while maintaining a safe and clean kitchen.
  • Ensure menu items meet food-quality standards, emphasizing scratch-made food and attention to detail.
  • Champion hospitality and ensure guest needs are met and expectations exceeded.
  • Support and execute local store marketing initiatives to build community connections and drive guest traffic.
  • Hire, train, and schedule BOH and FOH team members to maintain appropriate staffing and meet operational needs.
  • Mentor and develop team members, foster growth and accountability, and identify future leaders.
  • Manage food costs, labor, and operational efficiency through planning, scheduling, and inventory management.
  • Ensure recipes are followed precisely, including portioning, prep weights, and production tracking.
  • Ensure compliance with health, safety, and regulatory requirements.
  • Lead shifts focused on food quality, speed, hospitality, and safety.
  • Evaluate Mystery Shop and Damn Good Restaurant Assessment results and implement action plans to improve guest experience and operations.
  • Ensure team members are properly trained, certified, and developing their skills.
  • Perform other duties as assigned.
  • Model Torchy’s values and lead by example.
  • Communicate openly and productively with team members at all levels.
  • Collaborate with others to achieve shared goals and build trust across teams.

Benefits

  • Quarterly bonus eligibility.
  • Medical, dental, and vision benefits.
  • 401(k).
  • Paid Time Off (PTO).
  • Discount card for Torchy’s food for the employee and their spouse.
  • Growth opportunities.
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